Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
YOUR MISSION
Glovo is built on the belief that, by giving amazing service to our partners, we will be able to change the on-demand delivery market.
How are we doing this? By thinking big and paying attention to small details. Glovo’s core product is a hyperlocal marketplace featuring the best restaurants in each city and delivery in less than 60 minutes. We believe though that most restaurants and stores will opt for a strategy that combines marketplaces with their own channels, and we want Glovo to be the delivery partner of choice for all of our partners’ deliveries. To achieve this, Glovo launched Glovo On-Demand in 2022, a new vertical that helps our partners deliver orders created in their own channels (website, phone, application) via Glovo’s fleet. As an On-Demand Country Manager, you will be the lead in Georgia for growing the On-Demand business.
THE JOURNEY
The role is primarily commercial (sales and account management), but you will also have 360* responsibilities, helping to coordinate financial control and profitability, operational needs, necessary tech developments/ adaptations, etc.
Define the GTM (go to market) strategy for On-Demand business in Georgia (pricing, pitch, Ops SLAs, etc)
Work closely with the Account Management team to upsell On-Demand to current Glovo Partners (Restaurants, Groceries and Retailers). Build a pipeline and pitch, consultative sales with partners. Build proposals and lead contract negotiations to establish a strong working partnership grounded on sustainable economics for both parties
Explore new opportunities leveraging Glovo capabilities to grow OnDemand (eg. partners not in Glovo’s marketplace)
Manage a small commercial team (1 to 3 people)
Work closely with On-Demand HQ in Barcelona and share feedback to improve On-Demand product (Commercial, Operations and Product)
PnL management: pricing strategy, implementation costs, and continuous profitability through operation costs and recurrent sales
Minimum +3 years of experience in GTM, General Management, Account Management, Business Consultancy, E-commerce, Tech, or other relevant field
Problem solver, data-driven, analytical
Project management skills, proactive, highly organized, and detail-oriented
Customer-oriented with strong commercial skills
Accountability and ownership for projects from start to finish - can understand the entire funnel and identify where to take actions
Excellent communication and interpersonal skills
Motivated by working in a high-growth and high-performance start-up with a fast pace and multiple responsibilities
Excellent Georgian and English skills
Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.
As the world’s leading local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech but driven by people. As one of Europe’s largest tech platforms, we enable ambitious talent to deliver solutions that create impact within our ecosystem. We move fast, take action, and adapt. No matter where you’re from or what you believe in, we build, we deliver, we lead. We are Delivery Hero.
