Job Description

On-Call Support Worker

Department: Support Roles

Employment Type: Permanent - Full Time

Location: Hertfordshire

Reporting To: On-Call Manager

Compensation: £14.47 - £15.40 / hour

As an On-Call Support Worker, you’ll play a vital role in ensuring individuals receive the support they need to live independently and lead the life they choose. You’ll respond to emergencies and cover requirements across our services, working creatively and independently to make a real impact.

Key Responsibilities

• Be available Monday to Friday to respond to support needs across Hertfordshire.
• Provide person-centred support in line with individual plans and our values.
• Support individuals with daily living, emotional wellbeing, relationships, and household responsibilities.
• Assist with personal care, budgeting, and developing life skills.
• Communicate respectfully and work collaboratively with the wider support team.
• Respond promptly to any issues.

Skills, Knowledge and Expertise

• Minimum of 1 year's experience providing person-centred support to people with learning disabilities and/or Autism
• Ability to work independently, use initiative, and stay calm under pressure.
• Strong commitment to person-centred approaches.
• Positive, motivated, and patient.
• Flexible and able to respond to different services as needed.
• Essential: Full UK driving licence and access to your own vehicle
• This position is open to female applicants only, as permitted under the Equality Act 2010.

Benefits

What We Offer:

• £75 per sleep-in shift
• Bank holidays off
• Mileage paid from Hertfordshire
• 22 days holiday plus 8 bank holidays, increasing with service (pro rata for part-time)
• Paid Birthday Day off
• Full induction with bespoke training and regular updates and professional development
• Guaranteed hours
• Costco Card
• Blue Light Card
• Paid DBS check
• A friendly, supportive working environment
• Up to £250 refer-a-friend scheme (per referral)

Applications are reviewed on a rolling basis, and the advert may close before the stated deadline if we find a suitable candidate. We encourage you to apply early to avoid missing out.