Job Description

On-Call Service Coordinator (Part-Time)

$20–$25/hour for office shifts + flat rate for on-call coverage
Home Care Agency

We are seeking a reliable and organized On-Call Service Coordinator to support our clients and caregivers during after-hours and scheduled office times.

Schedule

• 1–2 weekdays in office: 8:30 AM – 5:00 PM
• Every other weekend on call: Friday 5:00 PM – Monday 8:30 AM
• 2 evenings per week on call: 5:00 PM – 8:30 AM

Responsibilities

• Answer incoming calls from clients and caregivers
• Resolve after-hours service issues
• Schedule and fill open shifts
• Log calls and updates in scheduling software
• Communicate schedule changes and urgent needs
• Provide general office support during daytime shifts

Qualifications

• Administrative or scheduling experience required
• Home care, healthcare, or senior care experience preferred
• Strong communication and problem-solving skills
• Comfortable working independently and handling urgent situations
• Basic computer skills

This is a newly created role with an opportunity to grow within the company.