Job Description

Do you want to use your skills and talents to make a lasting difference in the world? At Catholic Charities Diocese, of Joliet we are mission-driven, focused on positive results for people and believe that people should be treated with dignity and respect.
If you feel the same way, we encourage you to join us in making a difference! Discover an extraordinary career opportunity that combines competitive pay with outstanding benefits.

Apply now so we can make a lasting impact together!

General Responsibilities

1. Operate as a member of the Community Services Division team.
2. Coordinate services and meals for participants, including intake and crisis intervention.
3. Maintain safety and security through bag checks, operation of metal detectors, locker searches, and monitoring.
4. Respond to emergencies with immediacy using established guidelines.
5. Provide screening, assessment, crisis intervention, referral, and linkage.
6. Communicate policies and regulations to participants and ensure compliance.
7. Register participants and volunteers; maintain statistical records and documents.
8. Work 6 holiday shifts per calendar year.
9. Assist volunteers with meals, hospitality, and program assistance.
10. Enter accurate documentation into the HMIS system and support client progress.
11. Other duties as assigned within the guidelines of this position.
12. Provide outreach and daily support to Permanent Supportive Housing (PSH) residents

Requirements

1. High school diploma or equivalent required; Bachelor's degree preferred in human services.
2. Minimum of one year of experience in social work, crisis intervention, or counseling preferred.
3. Must be at least 21 years of age.
4. Ability to work with individuals/families in crisis situations.
5. Capacity to work with diverse ethnic, racial, and social backgrounds.
6. Warm, non-judgmental manner in relating to individuals.
7. Proficiency in Microsoft Office applications.
8. Strong verbal and written communication skills; fluency in spoken English.
9. Passage of background clearance, TB test, and other required testing.
10. Valid driver's license, reliable transportation, and proof of liability insurance.
11. Must work 6 agency paid holidays per calendar year.
12. Must work at least 16 hours monthly when hours are available.