Job Description

On-Call Outside Service Attendant | Lincoln Hills Golf Club

The Outside Service Attendant is responsible for providing excellent customer service to golfers and assisting with the daily operations of the golf course outside services area.
This role supports the golf shop staff and course operations by managing golf carts, practice facilities, and guest services while ensuring a welcoming and organized environment for all players.

Let’s start off with the most important part - what’s in it for you:

The Perks
*Eligibility of perks is dependent upon job status
• Hourly Pay Rate: $16.90
• Tip/Tip Pooling Eligible
• Get Paid Daily (Make any day payday)
• Paid Time off & Holiday Pay (Because Balance Matters)
• Benefits - Medical, Dental, Vision, Disability, 401K
• HSA/FSA Plans -with employer contribution
• Values Based Culture (#OMGLIFE)
• Culture Add (Creating Space for Fresh Perspectives)
• Referral Bonus (Get Paid to Recruit)
• Discounted Lodging, Dining, Spa, Golf, and Retail (Yes, Discounted Travel!)
• Employee Assistance Program
• “Columbia Cares” Volunteer Opportunities
• Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion)
• Task Force Work Opportunities (Grow your career in idyllic locations across the globe)
• Online Learning Platform to Help You Grow!
• Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more)

Our Commitment to you:

“People never forget how you made them feel.” Maya Angelou’s famous statement serves as a rallying cry throughout Columbia Hospitality and fuels our collective drive - and success.
Our people are our purpose, and our brand is our people. We seek extraordinary individuals who drive our brand promise of Creating Exceptional Experiences. We are a people-first organization, ignited from the inside to succeed on the outside. We are a tight-knit, inclusive, values-driven team and we trust one another to have each other’s backs. We show up every day with open hearts, an inclusive mindset, and genuine respect for those around us. We have fun, grow together, and strive to leave a positive lasting impression on everyone we meet.

Key Responsibilities
Guest Service
• Greet golfers upon arrival and assist with unloading golf bags from vehicles if needed.
• Provide a friendly and professional first impression of the golf facility.
• Answer basic questions about course layout, pace of play, practice areas, and facility amenities.
• Assist guests with loading golf bags onto carts and directing them to the first tee, practice areas, or clubhouse.
Cart Fleet Management
• Clean, sanitize, and stage golf carts for daily play.
• Ensure carts are fully charged or fueled and stocked with scorecards, pencils, sand bottles, and other required items.
• Organize carts efficiently to maintain smooth player flow throughout the day.
• Collect carts from the course and return them to the cart staging or charging area.
Practice Facility Maintenance
• Pick up and clean range balls as scheduled.
• Maintain organization and cleanliness of the driving range, putting greens, and short-game areas.
• Refill range ball dispensers and baskets as needed.
Course & Facility Support
• Maintain cleanliness around the cart barn, bag drop, and staging areas.
• Report maintenance or safety concerns to supervisors promptly.

Qualifications
• Customer service experience preferred but not required.
• Basic knowledge of golf is helpful but not mandatory.
• Ability to work outdoors in various weather conditions.
• Strong communication and interpersonal skills.
• Reliable, punctual, and team-oriented.

Physical Requirements
• Ability to lift and carry golf bags (up to 50 lbs).
• Ability to stand, walk, bend, and move for extended periods.
• Ability to operate golf carts and light equipment safely.

Work Schedule
• Flexible schedule including mornings, evenings, weekends, and holidays.
• Shifts may begin early in the morning and end late in the evening depending on course tee times and tournaments.

Preferred Traits
• Positive attitude and strong work ethic
• Attention to detail
• Enjoyment of working in a team environment
• Interest in the game of golf or golf operations

Don’t meet every single requirement? At Columbia Hospitality we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other roles.

Where you’ll work:
Part rural, part suburban, part stunning; Lincoln Hills Golf Club is the perfect location for lovers of golf and purveyors of extraordinary customer service. This exquisite 36-hole golf facility boasts a practice range, lakeside pavilion, restaurant and bar; so, we have what it takes to stand out on the green, and make you feel right at home with a caring team of professionals who seamlessly meld the best of golf and guest experiences.

The Fine Print
Columbia Hospitality, Inc. is an equal opportunity employer committed to an inclusive environment without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. We strive for excellence in every position within the company and select the most qualified people who embrace our service philosophy and these values.

Accountability | Creativity | Enthusiasm | Honesty | Inclusion | Respect

Columbia Hospitality is a national management and consulting company with more than 25 years of experience in creating hospitality solutions and delivering exceptional experiences. Our portfolio includes award-winning hotels and resorts, premier residential communities, restaurants and bars, private and public golf clubs, conference centers, and distinctive venues. Columbia Hospitality has been consistently recognized as one of the Top Companies to Work for in Washington by Seattle Business Magazine and Puget Sound Business Journal for their commitment to creating a fun, dynamic and nurturing work environment for team members.