Job Description

Seasonal Mutuels Cashier (On-Call) – Job Fair Hiring Event | Omaha

DESCRIPTION:

WarHorse Gaming Omaha is seeking energetic, detail-oriented individuals to join our team as Seasonal Mutuels Cashiers for the upcoming live racing season. In this role, you will be responsible for accurately processing horse racing and sports wagers, issuing tickets, and handling payouts while delivering an exceptional guest experience in a fast-paced, high-energy environment.

This is a unique opportunity to gain hands-on experience in the live racing and gaming industry, with travel opportunities and the chance to work at multiple racing locations.

COMPENSATION & PERKS:

• $19.00/hour during 4-week paid training period
• $18.50/hour plus tips (tokes) once active
• Opportunity to earn up to $20.00/hour total compensation
• Travel, lodging, and meals provided during racing assignments
• Opportunity to work at multiple live racing locations

ESSENTIAL JOB FUNCTIONS/DUTIES:

• Accurately enter betting information, issue tickets, and process payouts for horse racing and sports wagers
• Verify wagers and ensure compliance with department procedures and gaming regulations
• Explain wagering rules, betting lines, and odds to guests in a clear, professional, and engaging manner
• Provide exceptional guest service by addressing questions, concerns, or complaints
• Maintain and balance an assigned cash bank; reconcile cash drawer at the end of each shift
• Maintain knowledge of racing events, sportsbook offerings, and property promotions
• Ensure work area is clean, organized, and fully stocked with necessary supplies
• Follow all company policies, procedures, and safety standards
• Attend required training sessions and team meetings
• Perform additional duties as assigned

JOB SPECIFICATIONS:

Required:

• Must be 21 years of age or older
• High School Diploma or GED required
• Strong customer service and communication skills
• Basic cash handling and transaction processing experience
• Strong attention to detail and accuracy
• Ability to work in a fast-paced, guest-focused environment
• Ability to obtain and maintain a Nebraska Gaming License

Preferred:

• Previous Mutuels Writer/Teller or sportsbook experience
• Experience in guest service and cash or credit card processing
• Knowledge of sports, horse racing, and wagering systems
• Basic computer skills (Microsoft Office or similar systems)

WORK HOURS / SCHEDULE:

This is an on-call, seasonal position Due to the nature of the racing and entertainment industry, team members must be available to work all scheduled race days and assigned locations, including days, evenings, weekends, and holidays.

TRAVEL REQUIREMENTS:

Travel is required for this position. Team members may be assigned to multiple racing locations. Travel, lodging, and meals will be provided.

ADDITIONAL INFORMATION:

WarHorse Gaming, a division of Ho-Chunk, Inc., is committed to providing a dynamic, inclusive, and team-focused work environment. This role offers a unique opportunity to build experience in the live racing and gaming industry while being part of a mission-driven organization.