Job Description

The Omni Planner plays a key role in driving online commercial performance through the analysis of trading, product, customer, and profitability trends. By providing actionable insights and recommendations, the role supports decision-making that enhances sales, margin, and the overall effectiveness of the e-commerce business.

• Analyse online trading performance to identify opportunities, risks, and areas for optimisation across categories and campaigns.
• Evaluate promotional performance and efficiencies, providing insights and recommendations to improve sales, margin, traffic, and conversion.
• Support trading decisions by identifying which categories drive traffic, basket balance, customer engagement, and profitability.
• Monitor stock availability and work closely with merchandise and planning teams to ensure the right stock is available at the right time.
• Use data and reporting tools to support forecasting, stock flow management, and trading strategies.
• Compile, analyse, and present trading and performance reports to support business decision making.
• Identify trends, gaps, and customer behaviour insights to influence category performance and trading priorities.
• Partner closely with merchandising, planning, marketing, and supply chain teams to align business priorities and trading objectives.
• Support the optimisation of inventory levels, stock turn, markdown management, and overall online performance.
• Drive continuous improvement initiatives through data analysis, process optimisation, and commercial insights.
• Ensure reporting accuracy and visibility of key metrics to enable proactive decision making.
• Assist in balancing commercial performance with customer experience and margin objectives.

• Relevant tertiary qualification
• 3–5 years’ experience in Planning, Merchandise Planning, Omni Planning, Commercial Analytics, or a similar retail environment.
• Strong understanding of online trading, stock management, and promotional analysis.
• Experience working with retail, e-commerce, or omni-channel data is highly advantageous

Skills:

• Strong analytical and numerical ability with advanced problem-solving skills.
• Commercially minded with a strong trading and customer-focused approach.
• Advanced Excel and data analysis capability; experience with reporting and analytics tools advantageous.
• Ability to interpret complex data and translate insights into actionable recommendations.
• Strong understanding of stock management, trading performance, and category planning.
• Excellent communication and stakeholder management skills.
• Highly organised with the ability to manage multiple priorities and deadlines.
• Collaborative team player who can influence cross-functional teams effectively.
• Strong business acumen with a continuous improvement mindset.
• Comfortable working in a fast-paced, data-driven retail environment.

• Ability to make informed, confident decisions using data and commercial insight

Behavioural Skills:

Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. We’re a purpose-led business, and on this team, you’ll share the pride of making an impact across a whole industry.

We’re the designers, the makers, the shakers and the teams behind the scenes.

Are you with us?