COS offers a wardrobe of ready-to-wear and accessories rooted in exceptional quality and lasting design. The brand has an elevated aesthetic that embodies luxury with an emphasis on craftsmanship, innovation and compelling fashion movements.
LOCATION: South Korea
FUNCTION: Merchandising
TEAM: Merchandising
LINE MANAGER: Head of Merchandising APAC
KPIs: Net Sales, R&D%, Stock to Sales
As the Omni Merchandising Manager for NEA, you will shape and lead the end‑to‑end omni‑channel merchandising strategy across retail, e‑commerce, and marketplace platforms. You will oversee and develop a high‑performing team of Omni Merchandisers, ensuring cohesive execution that drives commercial results across all customer touchpoints.
In this role, you will partner closely with digital, sales, planning, and visual merchandising teams to deliver data‑driven assortment and trading decisions. You will also serve as a key regional representative to global assortment teams, influencing and optimizing the global product offering to meet the needs of the NEA market.
What you will do:
Regional Expert: You will stay closely connected to customer and market demand, acting as the regional expert on product needs, trends, quality, pricing and competition. By analyzing key product data, visiting stores and digital channels, and monitoring execution, you’ll provide actionable insights and ensure all commercial priorities and information are clearly communicated to your regional and global counterparts.
Driving Profitable Sales: You will maximize both short- and long-term profitable growth for the concept by adapting and executing the global assortment strategy to regional needs. This includes defining key must wins, influencing pricing, quantities and product lifecycle decisions, and optimizing the commercial product offer across all channels. You will identify regional sales opportunities and risks, set clear commercial priorities, localize price positions for each country, and ensure the global product strategy is effectively implemented to drive strong net selling. Stock to Sales and commercial impact.
In and Post Season Inventory Management You will set stock‑freshness targets and drive key in‑season and post‑season inventory actions to maximisecommercial impact. This includes shaping the strategy for priority product categories across all channels andstore segments, following up on size availability and commercial performance, and defining the productactivation approach throughout and after the season.
Lead & develop your team You will lead and coach teams to drive high performance, nurturing talent to build a strong and diverse organisation. By fostering collaboration across channels and contributing strategic insights to global and regional partners, you’ll strengthen alignment and support seamless commercial decision‑making.
Alignment to our company values is the most important characteristic we look for in all new joiners. Our values are the behaviours that we appreciate above and beyond anything else. We are open‑minded and curious, we dare to be different, we believe in constant improvement, and we empower and trust you to take ownership. Our values are part of who we are, what we stand for, and how we act.
What you need to succeed:
Analytical: The ability to collect, process, and analyse data to make informed decisions. This includesproficiency in statistical tools and software, understanding data trends, and presenting findings clearly.
Business Analysis: The ability to analyse business needs and recommend solutions. This involves understanding business processes, identifying areas for improvement, and developing strategies to enhance efficiency.
Merchandising The ability to promote products for sale. Skills include product placement, inventory management, and sales strategies.
Supply Chain Management The ability to manage the flow of goods and services from production to delivery. Skills include logistics, inventory management, and supplier relations.
Leadership The ability to Demonstrate strong leadership skills with the ability to motivate, influence, and develop teams to achieve high performance. Brings the capability to set clear direction, make effective decisions while fostering a positive, accountable, and growth‑oriented culture.
This is a full‑time role based in Seoul, South Korea, reporting to theHead of Merchandising APAC based in Singapore. The position requires a presence in the office 4 days a week, and candidates must already have the right to live and work in South Korea.
We offer all our employees attractive benefits with extensive development opportunities around the globe. All our employees receive a 25% staff discount usable on all our H&M Group brands in stores and online. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here
In addition to this colleagues also receive:
Inclusion & Diversity
At H&M Group, we're determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people who share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, what we perceive as possible and how we choose to relate to our colleagues and customers all over the world, therefore all diversity dimensions are taken into consideration in our recruitment process.
Ready to apply? Click on the I'M INTERESTED link where you can upload your CV securely. Once we have received your application, we will keep you updated regularly about the status of your application so please look out for our email.
Kindly note this position is offered on a local contract, therefore you should have the legal right to work in South Korea before applying. Other candidates are welcome to register their interest and we will keep you in mind for future opportunities.
We are looking forward to hearing from you!
Founded in 1947, H&M Group is a global design company with ~4,702 stores in 76 markets and 56 online markets. At H&M Group, we believe in making great design available to everyone. It’s essential in everything we do. Our family of brands and business ventures offer customers around the world a wealth of fashion, beauty, accessories and homeware, as well as modern menus with fresh and local produce at some of the brands’ in-store eateries.
But design is so much more than just products; it’s about clever design processes, efficient product flows, creating experiences that enrich, and smart solutions that benefit all our customers.
Sustainability is always at the core of our business. Not only because we like to do what’s right — but it’s also beneficial for our business. We will continue to push for change and lead the way towards a more inclusive and sustainable fashion future.
Do you want to join us? We will trust you with great responsibility right from the start, reward a passionate mindset and encourage an entrepreneurial spirit. When you start a career with H&M Group, there’s no limit to where it can take you.
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