Job Description

Omni Charlotte Hotel

The Omni Charlotte Hotel welcomes you with refined comfort and the warmth of true North Carolina hospitality. Perfectly situated in the heart of Charlotte’s financial district, this AAA Four-Diamond hotel offers both exceptional convenience for business travelers and easy access to the city’s top attractions. Connected to 12 city blocks through an enclosed sky bridge, the hotel places you just steps away from the Blumenthal Performing Arts Center, Discovery Place, the Charlotte Convention Center, and the vibrant EpiCentre entertainment district.

At the Omni Charlotte Hotel, our associates thrive in a dynamic, supportive environment that fosters growth, mentorship, and pride in delivering exceptional service. We are guided each day by a culture of respect, gratitude, and empowerment. If you’re a friendly, motivated individual with a passion for creating memorable guest experiences, the Omni Charlotte Hotel could be the perfect place for you.

The Omni Care Internship Program is a hands on training opportunity for someone to learn various aspects of the hotel business. This position is a “utility player” who will rotate throughout various departments and positions based upon business need. Omni Care Interns are provided an internship opportunity that will result in acceptance into our LID (Leader in Development) program at the end of the season based upon performance.

Responsibilities:

Flexible in working various entry level service positions within the property.

Position will rotate between food and beverage outlets and banquet events.  Additional departments/roles may be added based on business needs.

Attend to and anticipate guest’s needs.

Demonstrate adaptability and flexibility in scheduling.

Demonstrate excellent teamwork.

Attend Omni Care Internship training and enrichment seminars through the season.

Maintain a clean and safe work environment.

Perform any other duties as assigned by the Operations Leader.

Qualifications:

Strong communication skills – both written and verbal required

Strong customer service skills

Previous experience in a customer service position preferred

Willingness to learn and take on different projects

Ability to adapt to changing environments

Must be able to walk, sit, stand, squat, and lean during daily business for extended periods of time.

Ability to work nights, weekends, and holidays

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link: EEOC is the Law Poster. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.