Job Description

About the Role
As the OluKai Retail Store Manager, your kuleana (responsibility) is to create a premium and welcoming experience where customers can discover and purchase the perfect OluKai product.

We are seeking an experienced Retail Manager who embodies the OluKai brand and leads with Aloha. You will be responsible for fostering an exceptional in-store experience while overseeing all aspects of store operations. You are someone of high integrity, community-oriented, and able to thrive in the dynamic retail environment.

This is a new location set to open in October 2026. The Store Manager will play a key role in helping to launch and establish this new store from the ground up.

What You Bring

Performance

• Proven ability to manage store financial plans including revenue and expenses
• Track record of achieving or exceeding sales goals, KPIs, and profitability metrics
• Strong analytical skills to evaluate customer profiles, sales trends, and competitor data to inform product assortment and merchandising decisions

Operations

• Experience managing inventory flow and restocking processes
• Ability to identify stock gaps and place fill-in orders appropriately
• Expertise in back-of-house operations, daily maintenance, and supply needs
• Proficiency in POS operations, returns/exchanges, gift card processing, and daily reconciliation
• Ensure accurate collection and entry of customer/member information

Visual Merchandising, Brand & Product

• Ability to coach and develop a team of product storytellers
• Maintain seasonal floor sets and visual merchandising standards
• Act as an OluKai brand ambassador at store and community events
• Collaborate with Marketing on event content, presentations, and ambassador experiences
• Lead and attend all in-store events unless otherwise approved

Team

• Experience in hiring, onboarding, and developing retail staff in partnership with HR
• Motivate the team to approach each shift with energy and Aloha
• Manage scheduling, shift swaps, and break compliance
• Handle conflict resolution with professionalism
• Conduct performance check-ins aligned with corporate calendars

What We Offer

• Employee discount across all Archipelago brands: OluKai, Roark, and melin
• Complimentary annual product from each brand
• Flexible work schedule
• Snack/beverage reimbursement up to $100
• Bonus program eligibility
• Team-building events
• Medical, dental, and vision insurance
• 401(k) retirement plan

Skills & Qualifications

• Minimum 3 years of retail management experience
• BA or BS degree preferred
• Availability to work weekends, evenings, and holidays
• Self-motivated with strong entrepreneurial drive
• Customer-focused mindset with a leadership style rooted in Aloha
• Strong communication and adaptability across teams
• Creative, positive team player

Benefits & Perks

• Generous product gift program and all-brand discounts
  
• Bonus Program eligibility
  
• 5- and 10-year anniversary gifts, including travel to Hawaii and other destinations
  
• Medical, Dental, Vision insurance
• Company paid Life Insurance
• 401k and 401k employer matching
• Paid Time Off accrued annually
  
• Work with a talented, passionate team that embraces the ocean lifestyle

Archipelago Companies values a diverse, inclusive, and entrepreneurial workforce and culture, and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual’s race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. If you are unable to submit your application because of incompatible assistive technology or a disability, please contact us at hr@arch-cos.com. Archipelago will reasonably accommodate qualified individuals with disabilities to the extent required by applicable law.