A Day in the Life
As an Order Fulfillment Processing Lead, you will play an important part in leading the order fulfillment team by ensuring the picking, packing and outbound auditing is processed within client SLA’s. You’ll be working with product from some awesome clients that are heavily involved in the active lifestyle.
What does success look like in this role?
As an Order Fulfillment Processing Lead engaging interactions with the teams will bring success in this role. A keen eye for attention to detail, organizational skills and the ability to motivate and celebrate wins with your team are an integral part of the role. You will be on the front lines ensuring that the processes are being accurately followed and KPI’s are being met.
The schedule for this role is
Monday-Friday 2:00pm-10:30pm
Starting Pay $22.50 (Includes $1 shift differential)
15101 Santa Ana Ave #102, Fontana, CA 92237
All About You
What You’ll Bring to the Role:
Experience with a warehouse management system (WMS)
Excellent communication and interpersonal skills
Ability to multitask and prioritize duties, follow through assignments with a minimum of direction, and be extremely detail oriented
Experience in leading personnel to ensure all assigned activities are performed effectively and efficiently
Has the ability to be flexible and adapt to changing priorities.
The Must Haves:
Must have 2+ years of prior experience in warehousing/light industrial, experience as a Lead is a plus
Proficient with Microsoft Office, specifically Outlook
Must be 18 years or older to apply
Must have physical ability to carry out essential job functions, including but not limited to, the ability to lift and carry up to 50 lbs., walking and standing for extended periods, climbing ladders/stairs, ok with heights in elevated areas and tolerating conditions such as dust, dirt, noise, odors, heat, cold, etc.
Bilingual (Spanish/English) preferred but not required
Things You Will be Doing
Oversee the training and cross-training of team members
Lead and delegate a variety of order fulfillment tasks while working within SLA
Collaborate with the Supervisor by planning labor requirements based on forecast and direction from the Client Services team
Picking, packing, scanning, tagging along with other general warehouse duties
Following NRI safety rules, safety procedures, security protocol and standard operating procedures (SOP)
Keeps work and storage areas in a safe, clean, and tidy condition at all times.
Perks
Staff purchase program – wear the brands you love!
Staff benefits plan – chose the benefits that are right for you!
Flexible and fun work environment – work hard and play hard!
Internal opportunities – we believe in growing our own!
NRI is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Since 1997, NRI has been providing boutique, turn-key fulfillment services with a dedicated focus on apparel, footwear, and accessories in the fashion, action sports, outdoor, and lifestyle industries.
With 19 facilities in the USA, Canada, and Europe, NRI offers total custom fulfillment services; inventory management; vendor compliance; transportation management; returns management including inspection, grading, refurbishment, and repairs; EDI services; and a variety of brand support services.
NRI’s Tier-1 software suite, Aspire, offers clients access to superior technology and seamless integrations. With years of experience and industry focus – over 250 leading brands of the apparel, footwear, actions sports, outdoor and lifestyle industries entrust their business to the team at NRI.