Job Description

Offline Account Director

📍 Leeds

We’re looking for an experienced Account Director to join our high-performing Leeds team. This is a senior, high-impact role with real visibility, working alongside Board and Business Directors to shape strategy, influence direction, and lead from the front.

You’ll bring both strategic weight and leadership presence, building and inspiring a high-performing team while taking full ownership of client success.

This role offers genuine breadth and influence, spanning the full offline media landscape, with deep expertise in TV planning and buying essential As a truly integrated agency, you’ll work seamlessly across Digital, Labs (Data Science & Analytics), and SEO, delivering connected, insight-led solutions that drive measurable impact.

💥How you’ll make an impact?

You’ll have true ownership in this role, trusted to lead your clients and team with autonomy, backed by a highly supportive Senior Management group.

While you’ll have the space to lead and make decisions, you’ll never be operating in isolation, we foster a highly collaborative environment where support and ambition go hand in hand. We believe in empowering you to take the lead, make decisions, and drive meaningful impact.

We’re looking for someone curious, commercially minded, and naturally entrepreneurial, someone who challenges thinking, spots opportunity, and thrives in a fast-moving, ambitious environment.

You’ll deliver exceptional day-to-day client leadership, while shaping strategic thinking and problem solving across your portfolio. A natural relationship builder, you’ll own key client partnerships, i nspire your team, and set the standard for excellence.

This is a career-defining opportunity to make your mark in a high-growth agency and a rapidly expanding Leeds office. You’ll have the platform to accelerate your career, influence growth, and play a key role in what comes next.

💡 What you’ll be doing

• 4+ years’ experience in a similar role working with offline media channels - TV, radio, outdoor and print.

• Fully conversant (planning and buying) across several media channels, including TV.

• Strong client relationships and ownership of several accounts

• Sound experience working at strategic level and making recommendations.

• Team management to deliver effective media campaigns across integrated channel.

• Developing and mentoring to ensure exceptional client delivery.

• Establishing and managing long term client strategies

• Taking an active role in new business generation

• A confident communicator; written and verbal. Lead client meetings and presentations.

🎯 What you’ll bring

• Leading client meetings and relationships

• Managing client’s business to ensure optimum spend.

• Instrumental in strategic team thinking and quality of work

• Instigating planning and client related business initiatives

• Establishing and managing long-term client strategies

• Assessing client satisfaction and profitability

• Responsibility for ensuring regular client strategy and status meetings are implemented

• Key media owner negotiation and ensuring buying standards are maintained.

• Providing Board with insight of client/team/media owner issues

• Identification of any new offline media opportunities, and investigate the potential feasibility for ARM clients

• Increase offline media ‘knowledge’ in the agency and lead training programmes where required

• Key to recruiting and retaining top talent.

🌏Why Join ARM?

ARM is one of the UK’s fastest-growing performance marketing agencies. We are now over 130 specialists across London, Amsterdam and Leeds, strategists, planners, creatives and data specialists united by curiosity, craft and a passion for growth.

We manage £250m+ UK and £100m+ EU media spend across TV, digital, offline and SEO, working with brands including Brooks, Omaze and Norton, alongside exciting high-growth start-ups.

We strongly encourage integration across Digital, Data, Systems, Offline and SEO to create an unfair competitive advantage for our clients and meaningful development opportunities for our people. At ARM, you’ll benefit from rapid progression, continuous training, genuine ownership, and a friendly, supportive culture

Our Values

📊Follow the data: Results are everything, leads to impartial data driven thinking. Facts over faith, “If it was my money.”

🧵 Pull the thread: Commercially curious to ask more “why?” - even the uncomfortable questions. Impartial entrepreneurial & commercial view to turn data into insights, good into great.

🚀 Go the extra mile: Relentless search for mutual benefits using wider inclusive team thinking. Reject silo’s and innovate together.

🤝 Support & Include: No person is an island, we work as a collaborative team cross-media which includes training and management as well as professional and emotional support. Everyone is welcome, and everyone’s opinion matters.

🎓 Learning at Our Core

Training and development sit at the heart of everything we do. Every team member benefits from a personalised development plan, structured coaching, knowledge‑sharing sessions, external and partner‑led training, and access to industry‑recognised qualifications including IPA Foundation and TV Masters

💙 Culture & Belonging

ARM is known for developing exceptional talent in a friendly, inclusive environment. We move fast, support each other fully and value every voice. You’ll be encouraged to take ownership, grow your expertise and build a long‑term career.

Benefits

🌟 Competitive salary + bonus
🏖️ 25 days holiday + bank holidays
🎉 Annual company away day & socials (we love a great team vibe!)
🥤 Drinks fridge, free fruit, Monday breakfast & Friday lunches
🩺 Private healthcare with Vitality (and 50% off at Virgin Gyms!) + eye test
🙌 Flexi Fridays + birthday time off
🏆 Long-term service rewards up to £10k & sabbaticals to travel the globe
👨‍👩‍👧‍👦 Life cover 4× salary, enhanced sick pay & income protection
💼 Perkbox perks & wellbeing programme
🚆 Season ticket loan + cycle-to-work scheme
🎓 Media, technical & managerial training (LinkedIn Learning, etc.)
📈 Clear progression and development roadmap

Accelerate and fast-track your career with All Response Media!

Here at All Response Media we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. All Response Media fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.