Mashreq

Officer.Injaz - Merchant Services Dept.41.Operations Group

Mashreq  •  United Arab Emirates (Onsite)  •  2 months ago
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Job Description

  1. Performing end-to-end testing of the newly introduced POS Terminals across Card Schemes for all new projects.
  2. Experience with EDMS, PRIME, Terminal Management System (TMS), and ORACLE Inventory Management.
  3. Setup & Preparation along with Configuration change of Point of Sale including GPRS, Desktop, Branch Pinpad Terminals.
  4. Onboarding and Checking setup of MasterCard Internet Gateway System (MIGS & MPGS) for all the merchants to enable Online Payment for all Card Schemes.
  5. Ensure accurate and timely dispatch of POS machines to the merchants within UAE as per set SLA's in dual controlled environment
  6. Knowledge of Mobile POS Solutions.

  7. Final testing of POS before deployment & Resolve POS complaints on daily basis.

  8. Ensure compliance with bank security procedures while working in a dual-controlled environment.

  9. Perform Quality Checks on all configured devices before dispatch to Business.
  10. Technical support to sales and service team for all kind of Terminal related issues.
  11. Co-ordinate with vendor and Mashreq IT team for any software related issues.

  12. Support Card Acquiring Business for their daily urgent POS requirement.

  13. Monitor and manage POS device inventory and accessories.

  14. Maintaining daily, weekly and monthly MIS and Data Trackers

Mashreq

About Mashreq

Disclaimer: Mashreq will never ask for your bank related information via phone call, SMS or email. We will also never contact you from a mobile number to resolve your query.

Welcome to the LinkedIn page of Mashreq. More than half a century old, we proudly think like a challenger, startup, and innovator in banking and finance, powered by a diverse and dynamic team who put customers first. Together, we pioneer key innovations and developments in banking and financial services. Our mandate? To help customers find their way to Rise Every Day, partnering with them through the highs and lows to help them reach their goals and unlock their unique vision of success. Join Mashreq and find your way to Rise Every Day.

Industry
Finance & Insurance
Company Size
5,001-10,000 employees
Headquarters
Dubai, AE
Year Founded
1967
Website
mashreq.com
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