China CITIC Bank International Limited

Officer / Senior Officer, Card Authorization and Fraud

China CITIC Bank International Limited  •  Hong Kong, HK (Onsite)  •  2 months ago
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Job Description

Mandatory Reference Checking Scheme (“MRC”) for Hong Kong

The Mandatory Reference Checking Scheme is a framework to facilitate Authorized Institutions (“AIs”) to bilaterally obtain reference information during their recruitment process for certain positions, such that misconduct information in an individual’s previous employments can be provided to AIs to inform their employment decisions.

For information related to MRC Scheme, “Frequently Asked Questions for In Scope Individuals” is published by HKAB/Industry Guidelines ( https://www.hkab.org.hk/en/home) or further information will be available upon request, if it is applicable to the position(s) applied.

Country of Location:

China Hong Kong

Job Responsibilities:

  • Monitor real time alerts from online fraud monitoring system
  • Perform follow up action and contact customer for fraudulent transaction
  • Support daily authorization service
  • Take appropriate actions to the suspicious authorization request
  • Perform and monitor fraud prevention activities
  • Provide support for inbound calls after the Call Centre service hour

Requirements:

  • Secondary education or above

  • 2 years’ of relevant experience with authorization authority is preferred

  • Knowledge in general banking products and operations is an advantage

  • Able to work independently with good interpersonal and communication skills

  • Good command of written & spoken English and Chinese (including Putonghua)

  • Work on shift (7x24) is required

China CITIC Bank International Limited

About China CITIC Bank International Limited

China CITIC Bank International Limited (“CNCBI”), a major offshore platform of commercial banking business of the CITIC Group, is 75%-owned by CITIC International Financial Holdings Limited (“CIFH”), which in turn is a wholly-owned subsidiary of China CITIC Bank Corporation Limited (“CNCB”).

China CITIC Bank International’s footprint includes 21 branches, two business banking centres and one private banking centre in Hong Kong, as well as branches in the US, Singapore and Macau, China, while providing banking services on the Chinese Mainland through our wholly-owned subsidiaries.

Across a century, China CITIC Bank International has grown together with its employees, customers and partners since 1922 and will continue to move towards its vision of “Agile. Professional. Simple.” in adherence to the 4C (Culture, Customer, Collaboration, Cyberspace) core values while driving actively its missions to “create value for customers, seek happiness for employees, make profit for shareholders, perform responsibility for society”.

More information about China CITIC Bank International can be found on its website at www.cncbinternational.com.

Industry
Finance & Insurance
Company Size
1,001-5,000 employees
Headquarters
, HK
Year Founded
1922
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