Job Description

Job Requisition Id: 200672
Business Function: Retail
Primary City: London
Other Location(s):Kitchener
Province: Ontario
Employment Type: Full-Time
Employment Status: Term
Language Requirement: English Essential
Employee Class and Level: CPMGA01
Number of Vacancies 1
Job Closing Date (YYYY-MM-DD): 2026/05/20

Under the direction of the Manager, Retail Network, coordinates and supports the implementation of changes to the Retail Network both corporate and private. Including the relocation and image upgrades of corporate offices, as well as managing the changes within private sector dealer process.

Job Responsibilities

Below are the main job requirements and responsibilities for the Officer, Retail Network.

• Works with regional retail to identify opportunities for network change. Assists in the development of divisional priorities, and ensure the accurate collection of background information and its timely submission to the Manager, Retail Network.

• Ensures that all retail network changes are integrated with other head office functions, including Communications, Labour Relations, Delivery Services, Mail Operations, Real Estate, and Training, to meet all requirements relating to people, labour contracts, financial matters and movement of mail.

• Provides assistance to the region and head office Retail Network in the preparation of the supporting documentation for facility modifications or repairs.

• Provides guidance to the region in respect to the investment plan and process for Retail Network change.

• Coordinates the approval for the opening, relocation, modifications or repairs to corporate facilities, and dealerships.

• Provides input and direction on policy, procedures, and process’s that manage and control the retail network change.

Job Responsibilities (continued)

• Confers with Regional counterparts, to develop and implement network change process for a community.

• Acts as a project manager by providing guidance and assistance in the implementation of corporate facility changes while managing projects within the developed budget and timelines according to the corporate standards.

• Provides on-going support and advice to other groups and functions on the process to obtain and implement change in both the corporate and private network.

• Provides guidance and assistance to Manager, Retail Network on retail changes where they impact the collective agreement.

• Provides reports concerning changes to the network, and the status of outlets, for notification to all corporate functions, systems and databases.

• Briefs Regional counterparts and Head Office staff with respect to government and media issues related to Retail Network change.

Qualifications

Education

• Completed post-secondary, preferably in a related field OR a combination of equivalent professional experience and training

Experience

• 1 to 3 years of relevant functional experience
• One or more years of experience in a unionized environment an asset

Other Candidate Requirements

• Proficient computer skills and competent with Microsoft Office programs
• Enrollment in specific designation and or certifications programs may be required for certain positions (e.g. Finance & Engineering).
• Strong communication, analytical, and customer service skills

Other Information

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We’re committed to living these values and practicing these behaviours every day. Learn more about the values and behaviours by visiting the Canada Post website