AD Ports Group

Officer - Marina Operations Support

AD Ports Group  •  United Arab Emirates (Onsite)  •  10 days ago
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Job Description

Coordinate and oversee the safe, secure, and environmentally-sound operations and maintenance of the assigned marinas. Implementation of the best Practices, Processes, Procedures in marina operations.

Core Responsibilities:

  • Provides supervision of the Marina Management

  • Preparation of budget estimates, progress and cost tracking reports

  • Permits and license requirements; Contractor selection for maintenance and running of the facility.

  • Implements quality control programs using LEAN methodology to standardize and optimize facility performance in line with the Global Marina Management strategy.

  • Coordinate directly or through subordinates, ensures supervision of the marina management services including marina operating systems, maintenance processes, repair and improvement, custodial services and security operations.

  • Coordinates maintenance activities within the various functions and departments to obtain optimum production and utilization of personnel and equipment.

  • Recommends operating methods and equipment to reduce the marina management costs through new sources, substitutions, improved systems or methods, service quality and safety.

  • Preparation of contract scope/specifications.

  • Administers the facility service agreements for maintenance.

  • Ensure consistent implementation of standards for clean and tidy facilities and supports operations through Site-Base auditing.

  • People Management Responsibilites:

  • Conduct regular performance evaluations for team members, providing constructive feedback and setting goals for professional growth.

  • Foster a strong sense of collaboration and teamwork among team members to maximize their collective potential.

  • Ensure a balanced workload distribution among team members, preventing burnout and promoting productivity.

  • Coordinate with the government entities.

  • Coordinate with the strategy partners.

  • Following up with projects in al Dhafra region.

  • Resolve all the complaints.

  • Provide a better strategy to finalize the challenges.

  • Assist in the development and implementation of marketing strategies to attract new tenants.

  • Ensure of customer satisfaction.

  • follow up on contract renewals.

  • Maintain regular communication with tenants to ensure their needs are met.

  • Organize tenant appreciation events and community-building activities at the marina.

  • Track lease expiration dates and manage the renewal process to ensure tenant retention.

  • Maintain accurate leasing records, including lease agreements, occupancy reports, and customer correspondence.

  • Assist in managing marina software systems for booking, billing, and leasing.

  • Provide regular reports on occupancy levels, leasing activities, and marketing efforts to the Marina Manager.

  • Ensure that tenants comply with marina rules and regulations.

  • Work closely with the marina operations team to ensure the safety and cleanliness of the facility.

High School Graduate

AD Ports Group

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