The Office Manager – CEO Office provides executive, administrative, and business coordination support to the CEO, ensuring effective management of priorities, smooth day-to-day operations, and support for strategic and governance activities. The role supports leadership meetings, business planning, stakeholder coordination, internal events, and office governance processes, while maintaining confidentiality, professionalism, and alignment with internal policies and standards.

Strategy
• Assist the CEO with the formulation of the country business strategy, ensuring alignment across functions, products, and stakeholders.
• Support strategic planning initiatives, management reporting, and business coordination activities within the CEO Office.

Business
• Provide administrative and executive support to the CEO including calendar management, travel coordination, meeting scheduling, and correspondence management.
• Coordinate internal meetings, leadership engagements, and country-level initiatives.
• Support preparation of presentations, meeting materials, and business updates.
• Act as a point of contact between senior management and internal stakeholders to facilitate communication and coordination.

Processes
• Manage Country Leadership Team (CLT) meetings including agenda preparation, coordination of materials, minute-taking, and follow-up on action items.
• Coordinate operational processes including procurement requests, vendor coordination, expense submissions, and activities within the CEO office in line with the internal policies and procedures.
• Support maintenance of governance records, trackers, and internal documentation.
• Coordinate and oversee the planning and delivery of country-level internal events, leadership engagements, and business initiatives.

Key Responsibilities

People & Talent
• Support collaboration across business and functional teams.
• Build and maintain effective working relationships with internal stakeholders across business and functional teams.
• Support team coordination and communication activities where required.

Risk Management
• Support adherence to internal policies, governance standards, and regulatory requirements.
• Act as Conduct Champion for Qatar through attending monthly meetings with the Regional Conduct team and supporting coordination of Conduct Risk related activities and governance requirements.
• Act as Champion for Operational Continuity (OCiR) activities and follow-up actions where required.

Governance
• Act as country coordinator for Power of Attorney (PoA) processes, ensuring proper documentation and stakeholder coordination.
• Support governance activities through coordination of management meetings, action tracking, and follow-up activities.
• Maintain governance records, meeting minutes, action trackers, and internal documentation.
• Maintain confidentiality and professionalism in handling sensitive information within the CEO Office.

Regulatory & Business Conduct
• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders
• CEO & Head of Coverage – Qatar
• Country Leadership Team (CLT) members
• Executive Assistants (EAs) and Business Planning Managers (BPMs) across countries and regions
• Corporate and Institutional Banking (CIB) teams
• Regional and Country COO / Governance teams
• Human Resources
• Operational Risk
• Finance
• Corporate Affairs / Communications
• Technology & Operations
• Regional Conduct Team
• Operational Continuity / Business Continuity coordinators
• External vendors and service providers

Other Responsibilities
• Embed Here for good and Group’s brand and values in [Qatar / CEO Office/CIB Corporate Coverage Management]; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats).

Skills and Experience

• Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams)
• Calendar and meeting management
• Meeting coordination and minute-taking
• Virtual collaboration tools proficiency

Qualifications

Education Bachelor’s Degree or Equivalent Professional Experience
Training Training in Business Administration, Stakeholder Management, or Executive Support Preferred
Certifications Microsoft Office Suite Proficiency Preferred
Languages English, Arabic

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.