Job Description

The Officer – HRMS supports the administration, maintenance, and optimization of the organization’s Human Resource Management System (HRMS). The role ensures accurate HR data management, smooth execution of HR transactions, effective reporting, and high-quality system support to HR teams and employees, while maintaining data confidentiality and governance standards.

Responsibilities

HRMS Administration & Data Management

• Maintain and update employee data in the HRMS, ensuring accuracy, completeness, and compliance with approved processes.
• Support employee lifecycle transactions including hires, transfers, promotions, and terminations.
• Conduct periodic data audits to ensure data integrity.
• Monitor user access rights and ensure proper governance controls.
• Maintain strict confidentiality of HR data and adhere to organizational and legal data protection standards.

System Support & Coordination

• Ensure HRMS workflows and approvals operate efficiently; escalate system issues when required.
• Provide first-level support to HR users and employees for system queries, access issues, and workflow clarifications.
• Collaborate with HRMS administrators, IT teams, and system vendors to resolve technical issues.
• Support configuration changes, testing activities, system enhancements, and upgrades.
• Participate in enhancement projects and User Acceptance Testing (UAT).

Reporting & Analytics

• Generate recurring and ad-hoc HR reports such as headcount, joiners/leavers, attendance, and leave balances.
• Assist with dashboard updates and HR data analysis requests.
• Ensure accuracy and timely delivery of reports to HR and management.

Process Improvement & Training

• Identify opportunities to streamline and automate HR processes using HRMS features.
• Document new or updated processes and ensure HR teams are aligned with revised workflows.
• Provide training and guidance to HR teams and employees on HRMS functionalities.
• Maintain updated manuals, SOPs, and quick reference guides.
• Support HR in driving digital adoption and promoting efficient system usage.

Audit & Compliance

• Support internal and external audits by providing accurate data and required documentation.

Other

• Perform any other responsibilities assigned by the Line Manager to support divisional objectives.

Requirements and Skills

Education & Qualifications

• Bachelor’s degree in Human Resources, Information Systems, Business Administration, or a related field.
• Exposure to Oracle Fusion or similar enterprise HRMS platforms is an advantage.
• Strong proficiency in MS Excel and comfort working with digital systems.

Experience

• 1–3 years of experience in HRMS, HR Operations, or HR data management roles.
• Experience with HR systems such as Oracle Fusion, SAP, SuccessFactors, or Zoho preferred.
• Experience in reporting or workflow coordination is an added advantage.

Key Competencies & Skills

• HRMS administration skills
• Strong attention to detail and data accuracy
• Reporting and analytical skills
• Problem-solving and troubleshooting ability
• Effective communication and training skills
• Time management and multitasking
• Process orientation and continuous improvement mindset
• Strong awareness of confidentiality and data governance