Job Description

Key Responsibilities

A. Import Operations

• Coordinate import of raw materials, components and accessories required for luggage manufacturing, such as fabrics, zippers, wheels, handles, locks, frames, lining materials, plastic components and other production materials.
• Coordinate with Purchase, Planning, Stores and Production teams to ensure timely availability of imported materials.
• Follow up with overseas suppliers regarding shipment readiness, shipping documents and dispatch schedules.
• Coordinate with freight forwarders, shipping lines, CHA/customs brokers and transporters for timely clearance and delivery.
• Track vessel/flight schedules, ETA and shipment status.
• Verify import documents including Commercial Invoice, Packing List, Bill of Lading/Airway Bill, Certificate of Origin and other applicable documents.
• Coordinate customs clearance and resolve documentation or clearance-related issues.
• Monitor demurrage, detention and other avoidable import-related costs.

B. Export Operations

• Coordinate export shipments of finished luggage, suitcases, backpacks, travel bags and other travel products.
• Coordinate with Production, Planning, Warehouse and Sales teams to ensure export orders are ready as per customer and shipment schedules.
• Arrange transportation and coordinate with freight forwarders and shipping lines for export dispatches.
• Prepare and verify export documentation including Commercial Invoice, Packing List, Shipping Bill, Certificate of Origin and other required documents.
• Track export shipments until loading and dispatch.
• Share shipment details and documents with customers and other concerned parties within defined timelines.
• Follow up with freight forwarders and CHA for timely completion of export procedures.

C. Customs & EXIM Compliance

• Ensure compliance with applicable customs, foreign trade and EXIM regulations.
• Coordinate with CHA/customs consultants for import and export clearances.
• Ensure correct classification, documentation and declaration of goods.
• Maintain proper records of import and export transactions.
• Support internal, statutory and customs-related audits.
• Ensure timely completion and closure of required EXIM documentation.

D. Logistics Coordination

• Coordinate with transporters for movement of imported materials from port to factory/warehouse.
• Coordinate movement of finished goods from factory to port/ICD for export shipments.
• Monitor shipment schedules and proactively highlight delays.
• Coordinate with internal departments and logistics partners to ensure smooth movement of goods.
• Follow up on pending shipments, documents and clearance activities.

E. Documentation & MIS

• Maintain systematic records of all import and export shipments.
• Prepare daily/weekly/monthly EXIM MIS and shipment status reports.
• Maintain records of Bills of Entry, Shipping Bills, Invoices, Packing Lists, BL/AWB and other relevant documents.
• Update shipment and transaction details in ERP/SAP on a timely basis.
• Coordinate with Finance for freight bills, customs duty, logistics expenses and shipment-related documentation.
• Assist in reconciliation of import/export-related expenses.

4. Key Performance Indicators (KPIs)

• Timely clearance and delivery of imported raw materials/components.
• Timely dispatch and documentation of export shipments.
• Accuracy of EXIM documentation.
• Compliance with customs and statutory requirements.
• Minimum demurrage, detention and avoidable logistics costs.
• Timely updating of ERP and EXIM records.
• Effective coordination with CHA, freight forwarders, shipping lines and transporters.
• Timely submission of shipment documents to customers and internal departments.

5. Educational Qualification

• Graduate in Commerce, International Business, Logistics, Supply Chain Management or a related field.
• Certification/Diploma in Export-Import Management or Logistics will be an added advantage.