Hong Kong Exchanges and Clearing Limited (HKEX)

Officer, Client Portal Support, Client Services - Operations

Hong Kong Exchanges and Clearing Limited (HKEX)  •  Hong Kong, HK (Onsite)  •  1 day ago
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Job Description

Company Introduction:

We’re home to Asia's most dynamic and vibrant capital markets.
Connecting capital, ideas, inspiration and innovation for deeper, more diverse and liquid global capital markets; providing greater choice and opportunity for our customers, each and every day.


HKEX is a purpose-driven company. Our commitment to the long-term development of our business and our markets is articulated in our purpose: "To Connect, Promote and Progress our Markets and the Communities they support for the prosperity of all."

About HKEX
HKEX is one of the world's major exchange groups, and operates a range of equity, commodity, fixed income and currency markets. To build in-hand with our clients to innovate and grow together for both today and tomorrow.

Job Duties:

Responsibilities:

  • Handle emailand phoneenquiries fromHKEX clientsin a timely manner
  • Act as HKEX administrator to grant / change / remove company and user access to various HKEXportals and systems
  • Provide supportin user onboarding and liaise with IT in arranging ExternalUserTestingaccess forFINI users
  • Perform administrative tasks and assist team members in ad-hoc tasks
  • Provide support to Access Management systemenhancement and participate in User Acceptance Test


Requirements:

  • University degree or above
  • 1-2 years of working experience in the financial industry, with a preference for roles related to Client Services and/or Operations
  • A team-player attitude andself-driven learning mindset
  • Great self-organisation, task prioritisation, attention to detail and strong problem solving skill
  • Knowledge in securities finance customer services with exposure to Hong Kong and Mainland markets is welcomed

HKEX is committed as an Equal Opportunity Employer. Diversity is one of our core values and we look to support, respect diverse perspectives, abilities, culture and experiences within our workplace.

Location:

HKEX - Exchange Square

Shift:

Standard - 40 Hours (Hong Kong SAR)

Scheduled Weekly Hours:

40

Worker Type:

Permanent

Hong Kong Exchanges and Clearing Limited (HKEX)

About Hong Kong Exchanges and Clearing Limited (HKEX)

HKEX Group is a global exchange group, operating dynamic and integrated financial markets in Asia and Europe.

From our home in the financial hub of Hong Kong and an additional base in London, we provide world-class facilities for trading and clearing securities and derivatives in Equities, Commodities, Fixed Income and Currency.

Uniquely positioned at the intersection of Chinese and international capital flows, Hong Kong has long been Connecting China with the World. With the accelerated opening-up of China’s capital markets, HKEX continues to be at the forefront of this historic transition, which we believe will Shape the Global Market Landscape.

Industry
Finance & Insurance
Company Size
1,001-5,000 employees
Headquarters
Hong Kong, HK
Year Founded
2000
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