Job Description

As a Cash and Trade Process Analyst, you will play a key role in strengthening how Citi's Liquidity Management Services team supports cash, liquidity, and deposit management for corporate clients. This role sits within the Treasury and Trade Solutions business and focuses on identifying process improvements, researching emerging technology capabilities, and partnering with internal stakeholders to deliver more efficient, reliable operations. You will contribute directly to reducing manual effort, improving service quality, and shaping how the team adopts new tools and ways of working.

Responsibilities

• Identify and recommend technology capabilities that reduce manual processing and lower the volume of client inquiries.
• Research current trends in treasury operations and cash and liquidity management to propose practical improvements.
• Partner with vendors, technology teams, and client operations groups to test and refine new process solutions.
• Implement improvements that increase operating efficiency and strengthen the overall client experience.
• Support adoption of new tools and processes across the Liquidity Management Services team.
• Translate business and operational requirements into clear specifications throughout each project.
• Evaluate risk in day-to-day decisions and escalate control issues promptly and transparently.
• Collaborate with stakeholders across the region, including colleagues who do not speak Chinese, to align on priorities and solutions.

Required Qualifications & Skills

• 3 to 5 years of experience in bank operations.
• Background in cash management, liquidity management, or deposit management for corporate clients.
• Practical knowledge of system development lifecycle processes.
• Clear verbal and written communication skills for working with internal stakeholders.
• Strong analytical skills with the ability to present findings clearly.
• Ability to work effectively with non-Chinese speaking colleagues across the region.
• Bachelor's degree or equivalent practical experience.

Beneficial Skills & Qualifications

• Familiarity with emerging technologies relevant to treasury and banking operations.
• Experience working on cross-functional projects involving vendors and technology partners.

What We Offer

Join a team where your operational expertise directly shapes how Citi delivers cash and liquidity services across the region, while building skills that support long-term career growth.

• Work in a hybrid arrangement with 3 days in the office and 2 days working remotely.
• Collaborate with colleagues and stakeholders across multiple markets and functions.
• Access structured learning and development opportunities to build your operations and treasury expertise.
• Gain exposure to process improvement and technology adoption projects that build transferable skills.
• Benefit from programs supporting financial wellbeing, family support, and work-life balance.

Apply now to help shape the future of cash and liquidity operations within Citi's Treasury and Trade Solutions team.

作為現金及貿易處理分析師，您將在花旗流動性管理服務團隊中擔任重要角色，協助強化企業客戶的現金、流動性及存款管理服務。此職位隸屬於花旗的財資及貿易解決方案業務，專注於識別流程改善機會、研究新興技術能力，並與內部相關人員合作，以提升營運效率及可靠性。您將直接參與減少人手處理工作、提升服務品質，並協助團隊採用新工具與工作方式。

職責

• 識別並建議能減少人手處理及降低客戶查詢量的技術能力。
• 研究財資營運以及現金與流動性管理的最新趨勢，提出切實可行的改善建議。
• 與供應商、技術團隊及客戶營運團隊合作，測試並完善新的流程方案。
• 推行能提升營運效率及改善整體客戶體驗的方案。
• 支援流動性管理服務團隊採用新工具及新流程。
• 在整個專案過程中，將業務及營運需求轉化為清晰明確的要求。
• 評估日常決策中的風險，並及時、透明地上報控制問題。
• 與區內相關人員（包括非華語同事）緊密合作，共同確立優先事項及解決方案。

必備資格與技能

• 擁有3至5年銀行營運經驗。
• 具備企業客戶現金管理、流動性管理或存款管理相關背景。
• 熟悉系統開發生命週期流程的實際運作。
• 具備清晰的口頭及書面溝通能力，能與內部相關人員有效協作。
• 具備良好的分析能力，並能清楚地呈現分析結果。
• 能夠與區內非華語同事有效合作。
• 持有學士學位或具備同等實務經驗。

加分資格與技能

• 熟悉與財資及銀行營運相關的新興技術。
• 具備參與涉及供應商及技術夥伴的跨職能專案經驗。

我們提供的待遇

加入我們的團隊，您的營運專長將直接影響花旗在區內提供現金及流動性服務的方式，同時助您建立有利長遠職涯發展的技能。

• 採用混合工作模式，每週3天在辦公室工作，2天遠距工作。
• 與多個市場及職能範疇的同事及相關人員緊密合作。
• 獲得系統化的學習與發展機會，提升您在營運及財資領域的專業能力。
• 參與流程改善及技術應用相關專案，累積可轉移的技能。
• 享有支援財務健康、家庭及工作與生活平衡的相關計劃。

立即申請，協助塑造花旗財資及貿易解決方案團隊未來的現金及流動性營運模式。

Job Family Group:

Operations - Transaction Services

Job Family:

Cash Management

Time Type:

Full time

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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