Standard Bank Group

Officer, Card Operations

Standard Bank Group  •  Nairobi, KE (Onsite)  •  3 hours ago
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Job Description

Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

To ensure the efficient, accurate, and compliant execution of card operations across the entire card lifecycle, including issuance, transaction processing, reconciliation, and settlement, in line with internal policies and card scheme (Visa/Mastercard) requirements. The role is responsible for maintaining operational integrity and financial accuracy through timely reconciliation, effective resolution of exceptions, proper management of suspense accounts, and provision of accurate and reliable reporting.

Qualifications

Type of Qualification: First Degree
Field of Study: Business Commerce, Economics, Finance or related field

Experience Required

2-3 years

  • At least two years’ hands-on experience in card operations
  • Strong understanding of card operations lifecycle (issuance, authorization, clearing, settlement)
  • Knowledge of VISA and Mastercard scheme rules
  • Reconciliation and suspense account management skills
  • Familiarity with card management systems and core banking platforms
  • Proficiency in Microsoft Excel and reporting tools
  • Strong numerical and analytical skills

Additional Information

Behavioural Competencies:

  • Adopting Practical Approaches
  • Articulating Information
  • Documenting Facts
  • Establishing Rapport
  • Interpreting Data
  • Producing Output

Technical Competencies

  • Analytical Skills
  • Attention to Detail
  • Strong Problem Solving Skills
  • Communication Skills
Standard Bank Group

About Standard Bank Group

As a brand with a legacy of over 160 years in Africa, we have a deep understanding and belief in the boundless opportunities that this continent presents. Our vision extends beyond mere geography; it encompasses a profound recognition of the potential for growth that resonates within our people, customers, entrepreneurs, and all who share our unwavering commitment and passion for investing in Africa.

With a presence in 20 countries across sub-Saharan Africa, we have cultivated a diverse community of the most skilled, innovative, and creative minds in the industry. Our purpose is to drive Africa's growth, acting as a catalyst for inclusive and sustainable economic development in the regions we serve. We strive to improve the lives of our fellow Africans by conducting business in an ethical and responsible manner.

As a trusted partner, we consistently set higher standards and aspire to become better with each endeavour. We are more than just a banking institution; we are a driving force behind Africa's growth. Join us on this transformative journey. Together, we have the collective power to propel Africa into the future, making tangible progress for all who proudly call Africa home.

Industry
Finance & Insurance
Company Size
10,000+ employees
Headquarters
Johannesburg , ZA
Year Founded
1862
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