Knowledge, Skills and Abilities: -High school diploma, general education degree, or equivalent. -Ability to stay calm when customers are stressed or upset. -Comfortable using computers. -Experience working with customer support a plus -Must have strong job tenure Applicants must pass a level 2 screening background check, that includes fingerprinting for statewide criminal and juvenile records checks through the Florida Department of Law Enforcement, and federal criminal records checks through the Federal Bureau of Investigation, and may include local criminal records checks through local law enforcement agencies. Requirements Skill Required / Desired Amount of Experience Ability to speak and understand English Required High school diploma, general education degree, or equivalent. Required Experience in a professional work environment Required 2 Years Experience working with customer support a plus Required 6 Months Ability to stay calm when customers are stressed or upset. Required Comfortable using computers. Required Must have STRONG job tenure. Required MUST BE ABLE TO PASS A LEVEL 2 BACKGROUND RAN BY DOE. PLEASE PRE-SCREEN YOUR CANDIDATES Required
Novalink Solutions LLC (Novalink) is a global consulting and engineering services company. The company provides temporary and permanent staffing services in a variety of areas including Information Technology, Accounting/Finance, Engineering, Insurance, Healthcare, Marketing/Operations, Government Affairs, and Administration. Relying on core competencies of its people and agile processes, Novalink commits to deliver highest quality of service to clients and partners at the most optimal pricing.
Novalink has a global network of experienced and dedicated technical professionals. The Company’s executive team members have an average of twenty (20) years in the Telecommunications and Information Technology areas along with proven experience in executive leadership and strategy implementation. Novalink has its main office in Atlanta, GA.
Novalink has three core business units (1) Managed Engineering Services and (2) Staff Augmentation Services in the areas of expertise in IT/Software Engineering and Telecommunications/Wireless Network Engineering and (3) Non-Executive Staffing Services. Novalink’s targeted markets include Government, Telecommunications companies, Insurance, Energy, Healthcare, and Utilities. Its current client list includes thirty five (35) State governments and several Fortune 500 companies in various target markets. Novalink is Federal GSA Schedule 70 Contract Holder.
Based out of Atlanta, with offices in New York, Maryland, North Carolina and Texas, Novalink’s primary customers are government agencies, telecommunications companies, the healthcare industry, along with energy and utilities.
