Job Description

Office Support Specialist – Administrative Focus

Department: Office Support

Employment Type: Full Time

Location: NHQ

Reporting To: Shannon Danforth

Compensation: $18.00 - $20.00 / hour

Description

📍 Location: National Headquarters – Lee's Summit, MO | In Person

💲 Pay: $18.00–$20.00/hour based on experience

🕘 Schedule: Tuesday–Saturday | 8:00 AM–5:00 PM

Looking for an administrative role where your organization skills actually matter?

Aspen Contracting is looking for an experienced and highly organized Office Support Specialist to join our National Headquarters team in Lee's Summit.

This is an administrative support position for someone who is comfortable working with documentation, customer records, emails, phone calls, follow-up, data entry, and multiple priorities at the same time.

You don't need roofing or insurance experience—we'll teach you our industry and processes. What we are looking for is someone who already understands how an office operates, can learn new systems quickly, and can keep work moving without needing constant direction.

What You’ll Do

• Manage incoming and outgoing phone calls and emails
• Maintain accurate customer and job records
• Update documentation and notes daily
• Prepare invoices and customer paperwork
• Follow up with customers, insurance companies, and mortgage companies
• Process administrative paperwork and internal forms
• Communicate with multiple departments to keep projects moving
• Research and resolve documentation or information discrepancies
• Keep track of deadlines, follow-ups, and outstanding items
• Support additional administrative projects as needed

What Makes Someone Successful in This Role?

You don't have to know roofing or insurance when you walk through the door.

You do need to be organized, dependable, comfortable with administrative work, and willing to learn.

If you're the person who keeps track of the details, follows up when something is still outstanding, catches mistakes before they become problems, and can move between several priorities without getting overwhelmed, this may be a great opportunity to bring those skills into a new industry.

Insurance and roofing experience are not required.

We'll train you on our processes, systems, and industry terminology. Your existing administrative experience and ability to learn quickly are what matter most.

What We Offer

• $18.00–$20.00/hour based on experience
• Weekly pay
• Healthcare benefits after 60 days
• 401(k) eligibility after one year
• Paid Time Off
• Stable, full-time employment
• Opportunities for career growth

If you have administrative experience and are looking for a stable, full-time opportunity where you can learn, contribute, and grow, we'd like to hear from you.

Apply Now