Job Description

Posting number: 25048C

Department: Parks

Job classification: Office Support Specialist 2

Posting type: Open

Categories: Administrative Assistant, Clerical & Data Entry, Parks and Recreation, Miscellaneous, Parks, Purchasing, Customer Service, Dispatch, Records Management, Public Records, Grants Administration, Research, Communications, Office and Administrative Support, Payroll/Benefits Administration

Summary

The Office Support Specialist 2 - Administration position is a full time Civil Service position in the Metro Parks and Recreation Department – Finance and Administration Division. This position will perform a wide range of clerical or administrative processes or procedures, supporting specific projects in various areas of business operations or lending support to other divisions on joint projects, tasks or shared goals.

Metro’s Parks and Recreation Department has something for everyone through its variety of strategically placed facilities and programs. Parks offers cultural arts and fitness classes, dog parks and nature programs and 16,000 acres of open space, including 121 parks and 19 greenways. Ice hockey, sports leagues, art galleries and much more are among the offerings. An active and fun place where there is always something going on, Parks might be just the place for you.

Examples of duties

• Performs a range of routine administrative and clerical duties.
• Uses advanced computer skills to manipulate, convert, create, and/or distribute documents within Microsoft Office suite.
• Ensures that consideration and courtesy are provided for the public and internal team members.
• Operates various office machines.
• Covers the reception desk when needed.
• Completes administrative duties such as filing, typing, copying, data entry, scanning, etc.
• Producing and distributing correspondence (memos, letters, faxes, forms).
• Answers and directs phone calls.
• Replies to email, telephone, or face to face inquiries.
• Provides customer service for and directing office visitors and employees.
• Provides polite and professional communication.
• Assists in generating reports.
• May assist in taking accurate meeting minutes.
• May help with organizing and scheduling appointments and meetings.
• May book conference rooms and meeting areas.
• May serve as a requester in the procurement process - ordering office supplies, etc.
• May help in storeroom operation.
• Completes or performs other duties or responsibilities as needed.

Qualifications

Education and Experience:

High School Diploma or equivalent and four (4) years of increasingly responsible clerical/administrative experience.

LICENSES REQUIRED: Valid Driver's License

Candidates with accreditations earned in a foreign institute are encouraged to apply.

Note: Per Metro Ordinance No. SO94-1078. All employees of the Metropolitan Government shall be residents of the State of Tennessee or become residents of the state within six (6) months of employment as a prerequisite to employment with the Metropolitan Government.

Supplemental information

• Experience utilizing MS Office (Outlook, Word, Excel, PowerPoint)
• Customer Service Experience
• Experience forwarding calls with a muliti-line phone

We are an equal opportunity employer that values diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply.

Metro Nashville Government respects the religious beliefs and practices of all employees and will make, on request, an accommodation for such observances when a reasonable accommodation is available that does not create an undue hardship on business operations.

Requests for ADA or other protected accommodations for the recruitment process should be directed to Human Resources at 615-862-6640.