Job Description

About SurePoint

SurePoint® Technologies delivers award-winning software that helps mid-sized law firms boost efficiency and maximize financial performance. Our cloud-based solutions connect client management, practice management, and financial systems to improve efficiency and collaboration.

With over 40 years in legal tech and a team of CPAs, former lawyers, and top engineers, we understand what law firms need to thrive. We’re passionate about building tools that reduce administrative work – so our customers can focus on what matters most: serving their clients.

Job

The Office Support Associate supports the Austin Corporate Office on a part-time basis. The role focuses on maintaining a clean, stocked, and welcoming workplace environment. This role helps create a positive and organized workplace experience for employees and visitors. The schedule is expected to be mornings 3-5 weekdays during normal business hours, with flexibility based on office needs.

Responsibilities and Duties

• Maintain clean, organized, and welcoming shared office spaces including the kitchen, break room, conference rooms, supply areas, and lobby
• Restock office, kitchen, snack, beverage, and meeting supplies as needed
• Receive, organize, distribute, and coordinate mail, deliveries, and outgoing packages
• Coordinate office supply and snack orders through approved vendors and ordering platforms
• Support onsite meetings, visitors, and team events with hospitality and room preparation
• Maintain kitchen organization, including loading/unloading the dishwasher and restocking beverages, coffee supplies, and snacks
• Monitor conference rooms and shared spaces to ensure they remain presentable throughout the day
• Coordinate minor office or facility needs with vendors, building management, contractors, or internal contacts
• Submit and monitor maintenance requests and assist with onsite vendor coordination as needed
• Support onboarding logistics for Austin-based new hires, including office access coordination, welcome communications, workspace setup, and office tours
• Assist with employee offboarding logistics related to office access and key/fob returns
• Create and support monthly office events, celebrations, and employee engagement activities
• Assist with internal office communications such as workplace announcements, newsletters, and event reminders
• Maintain organization of office storage areas, supplies, and décor materials
• Support general office administration, organization, and operational projects as needed
• Provide additional office and administrative support as needed

Skills, Qualifications & Culture

• High attention to detail with a proactive approach to cleanliness and organization
• Strong technical skills including PowerPoint, Excel, and Word, and basic digital tools, including calendaring
• Strong time management skills and ability to work independently with minimal oversight
• Reliable and punctual, with consistent availability during scheduled hours
• Friendly, professional demeanor when interacting with internal teams and visitors
• Takes initiative and identifies needs before being asked
• Demonstrates pride in creating a welcoming and organized environment
• Comfortable managing multiple small tasks and shifting priorities throughout the day

Preferred Qualifications

• Previous experience in office coordination, workplace experience, facilities support, hospitality, or administrative support roles
• Familiarity with office supply inventory, vendor coordination, and event support
• Experience supporting employee onboarding or office operations
• Good communication and problem-solving skills
• Adaptable and flexible within a fast-paced office environment

Physical Requirements

• Ability to lift, carry, or move items up to 25 pound
• Ability to walk throughout the office and stand periodically during scheduled shifts

At SurePoint, we know our people are our greatest strength. That’s why we offer a comprehensive total rewards package – and we’re always evolving our benefits to support employee needs at every stage of life and career.

Benefits Include

• Health Insurance (medical, dental, vision)
• Flexible Spending Accounts
• Life, Short-term and Long-term Disability Insurance (employer paid)
• Health Savings Accounts
• Wellbeing Benefits
• 401K (immediately vested, employer match)
• Paid Time Off (Flexible PTO, holidays)
• Employee Assistance Program
• Summer Flex Fridays

To learn more about SurePoint and our products, visit our corporate web site at www.surepoint.com and follow us on LinkedIn, Facebook and Twitter.

SurePoint is proud to be an Equal Opportunity Employer. All applicants will be considered without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, physical or mental disability, veteran status, medical condition, or any other classification protected by law.