Job title: Office Support Assistant
Salary: £30,510.00
Grade: Band 1
Contract type: TfL
Reference: 5520
Team: Safety & Citizenship
Contract details: Perm / Full Time
Location: Cranbourn Street/Hybrid
Application closing date: 9th October @23.59
Please Note: We reserve the right to close this vacancy early should we receive a high volume of applications; therefore, we encourage interested candidates to apply as soon as possible.
All offers of employment are subject to satisfactory right‑to‑work checks. Candidates must be able to demonstrate their right to work in the UK. At the present time TfL is unable to offer visa sponsorship for this role.
Hybrid working within this role enables a balance of 50 per cent of time split between the office and home over a 4-week period. Hybrid working arrangements can evolve subject to business requirements.
Please note: Applicants must be able to demonstrate previous administrative experience. This role is unlikely to be suitable for candidates seeking their first office-based position.
London Transport Museum is seeking a highly organised and experienced Office Assistant to join a busy and fast-paced team.
This is not an entry-level position. We are looking for someone with demonstrable experience in an administrative support role, who can confidently manage multiple priorities, work independently, and provide a professional service to stakeholders across the organisation.
If you're someone who thrives in a busy environment, enjoys solving problems, and can manage competing demands without constant supervision, we'd love to hear from you.
Why Join Us?
London Transport Museum is the world's leading museum of urban transport and tells the story of London's transport network and its role in shaping the city over the last 200 years. You'll be joining a collaborative organisation where your administrative expertise will play a key role in supporting day-to-day operations.
Please note: Applicants must be able to demonstrate previous administrative experience. This role is unlikely to be suitable for candidates seeking their first office-based position.
Application Process
We are committed to equality, diversity and inclusion and aim to reflect the diverse communities we serve. We believe that a diverse workforce enables us to deliver better services and outcomes. Our goal is to make our recruitment as inclusive as possible. As a Disability Confident Leader, we actively encourage applications from disabled people. As part of the Disability Confident scheme, we aim to offer an assessment or interview to candidates who apply via the scheme where the minimum essential criteria for skills, knowledge and experience has been met. In some circumstances, it may not be practical to offer an interview or assessment to every candidate who applies through the scheme and meet the minimum essential criteria; in these situations, we select candidates who best meet the minimum criteria for the job rather than interviewing all who meet them.
Across all recruitment activity, we recognise that selection methods may vary depending on the nature and scale of the campaign and will be applied fairly, consistently and proportionately in line with our Disability Confident commitments.
In return for your commitment and expertise, you will enjoy excellent benefits and scope to grow. Rewards vary according to the level of role but mostly include the below:
We will make every effort to give you as much notice as possible, however some interviews/assessments could be organised at short notice.
At Transport for London, safety, trust and fairness sit at the heart of how we recruit. Our Vetting Charter (https://tfl.gov.uk/corporate/careers/our-vetting-process) explains the checks we carry out before you join us, helping ensure we create a safe, inclusive and reliable network for everyone who depends on our services. We simply ask that the information you provide is honest and accurate so we can progress your application smoothly. If something doesn’t match or can’t be verified, we may not be able to move forward with your application, but we’ll always treat you with transparency, respect, and clear communication throughout.
Every day, we help millions of people to make journeys across London: By Tube, bus, tram, car, bike – and more. People don’t associate us with journeys by river, on foot or via the air, but we help with that, too. Getting people to where they need to go has been our business for over 100 years, and it shows. We’re leaders in our field, and no other city’s transport system is quite as recognisable: Red buses, black taxis, Tube trains and roundels have become icons in their own right.
Our main job is to keep the city moving, working and growing but to do that, we have to listen. Constant improvements across the network are fuelled by feedback and comments from customers, as well as work within communities, representative groups, businesses and other London transport stakeholders.
But our progress also depends on technology and data. With the future at our fingertips, we’ve already used it to revolutionise travel payments (think Oyster and contactless payment cards), and improved travel information. Tech and data is essential, not just to our future, but to others’: third parties use our data to power apps and services vital to customer journeys.
So what’s next? As well as continuing to deliver Mayor of London, Sadiq Khan’s strategy and commitments on transport, our programme of capital investments is still one of the largest. We launched the Elizabeth line, we’re modernising services and stations and making travel safer for all.
