Ziyana Group has an exciting opportunity for a reliable, organized, professional Office Support and Receptionist to ensure smooth office coordination. As our Office Support and Receptionist, you'll provide day-to-day coordination support to our departments and accurately maintain records, supporting Group CEO and Executives, coordinating events and culture activities and documentation. This is an entry-level role, perfect for someone with a solid grounding in general office support and receptionist. Duties and Responsibilities: Reception & Front-Office Management: · Serve as the first point of contact for clients, visitors, partners, and internal stakeholders. · Manage reception duties including answering calls, managing the switchboard, and handling queries professionally. · Maintain the reception area and boardrooms to Ziyana’s brand and hospitality standards. · Welcome guests, manage sign-ins, and offer refreshments. · Coordinate courier services, deliveries, and incoming mail. Office Administration & Coordination: · Oversee office cleanliness, supplies, stationery, and stock levels. · Liaise with suppliers, service providers, and building management as required. · Assist with meeting room scheduling, set-up, and preparation. · Support travel logistics, bookings, and petty cash processing. · Support with internal communication notices, document scanning, printing, and filing. Management Team Administrative Support: · Provide general admin support to all department heads (L&D, Recruitment, Finance, Technology). · Assist in coordinating meetings, preparing agendas, capturing minutes, and following up on action items. · Support in compiling reports, presentations, and documentation. · Assist with data entry, tracking of tasks, and updating departmental logs or shared folders. PA Duties & Executive Support · Manage and coordinate the Group CEO’s calendar, appointments, travel, and engagements. · Prepare meeting packs, briefing notes, and daily schedules for the CEO. · Track deadlines, follow up on outstanding items, and ensure executive tasks are actioned. · Maintain confidentiality at all times regarding business, client, and personal matters. · Assist in event coordination, stakeholder management, and CEO brand support activities. · Support the CEO with personal tasks when appropriate (e.g., ordering items, booking meetings, reminders). Reception & Front-Office Management: · Uphold professionalism and represent the Ziyana Group brand to all visitors. · Support internal culture activities, events, and staff engagements. · Maintain good relationships across departments and demonstrate excellent people skills. · Champion Ziyana Group values Requirements Diploma/Degree in Office Administration, Business Administration, HR, Communications, or related field. 0 – 1 year experience Strong communication (verbal & written) and interpersonal skills. Computer literate (Microsoft Office; Zoho experience is an advantage). Professional, well-groomed, organised, and reliable. High discretion and integrity. Office administration. Reception & customer service. Business communication. Data entry & filing. Calendar and scheduling management. Time management and prioritisation. Document management (digital & physical). Professionalism, humility, and emotional intelligence. Proactiveness and willingness to learn. Detail-orientation and accuracy. Discretion and confidentiality. Problem-solving and initiative. Adaptability and multitasking. Accountability and follow-through. Warm, approachable, and service-oriented. Confident but grounded. Resilient and able to work under pressure. Strong organisational instincts. High personal standards and self-presentation.
Ziyana Group is a bespoke professional services provider offering future focused business solutions and technology to our clients in Africa. We are 100% black owned and predominately led by women.
Our business is people centered, solutions driven and technology inclined. We go beyond the call of duty to gain understanding of our client strategies, the markets in which they operate in and the talent they need to achieve their business performance.
With extensive experience in the industry, a dedication to customer success, and a comprehensive AI-powered HR Digital technology, we are committed to enabling the unlimited potential of your people and optimizing your operational processes.
Our approach ensures that we place people at the forefront of our client’s strategy by tailoring business solutions that leverage on technology. At the core of our values is to build result focused teams in order to drive superior business performance. Our talent and enterprise technology solution focus on building skills based organisations, empowering human impact with digital transformation, Talent Bank and Mobility, Project Management, Change Management and Leadership Coaching by aligning organizational effectiveness to be supported by a clear business strategy.
We provide leading edge and agile project management solutions that shapes organisations to be data centric, streamline business processes that enhances business intelligence and analytical capabilities thereby enabling effective risk management.
Our key CAPABILITIES are:
1. People and Organisational Effectiveness
2. Talent Sourcing HR & Payroll Management
3. Project Management
4. HR Digital Technology
5. Digital Skills & Learning Hub
Our VISION: Unlocking HUMAN potential through TECHNOLOGY for the sustainable future.
Our head office is in the central business district of Centurion. We also have offices in Cape Town, Durban and Namibia. We have representation in Kenya, Mauritius, Mozambique, Nigeria and Lesotho.
