Job Description

Office Support

Department: Office Support

Employment Type: Full Time

Location: NHQ

Reporting To: Shannon Danforth

Compensation: $18.00 - $20.00 / hour

Office Support – Aspen Contracting, Inc.
In Person
Location: National Headquarters, Lee's Summit, MO
Pay: $18.00 - $20.00 per hour (Based on experience)
Schedule: Tuesday- Saturday 8am-5pm CST

About the Role:
Aspen Contracting is seeking a highly organized Office Support professional to join our National Headquarters team. This role supports several departments and requires strong multitasking ability, consistent communication, and the capacity to work efficiently in a fast‑paced environment. The ideal candidate is detail‑oriented, dependable, and comfortable managing a high volume of phone calls, emails, and documentation.

Key Responsibilities

• Manage a high volume of phone calls and emails.
• Maintain detailed notes and ensure all customer/job files are updated daily.
• Communicate frequently with internal teams regarding job status and next steps.
• Create and send invoices to customers and insurance companies.
• Prepare and send mortgage packets for endorsements.
• Perform follow‑up calls/emails to insurance companies, mortgage companies, and customers.
• Support new location setup as needed.
• Process internal forms and documentation.
• Maintain accurate customer and job information in company systems.

Required Skills & Qualifications

• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Strong organizational skills and the ability to multitask effectively.
• Clear and professional communication skills.
• Ability to read or learn to understand insurance‑related property claim documents (training provided).
• Comfortable working independently while also collaborating with internal teams.

• Self‑starter with strong follow‑through.
• Highly organized and efficient.
• Positive, professional, and customer‑focused communication style.
• Ability to manage multiple priorities in a fast‑paced environment.

Benefits

• Healthcare: Eligible the 1st of the month following 60 days of employment.
• 401(k): Eligible the 1st of the next quarter after one year of employment.
• PTO