Job Description

Job Location Spring Klein - Spring, TX 77388 Position Type Full Time Travel Percentage Mulitple Locations Job Category Management

LOCATION: 5211 FM 2920, Suite 102 Spring, TX 77388

This position will oversee the day-to-day operational functions of the front desk staff, ensuring that office policies, procedures, and plans are executed in a smooth and expeditious manner. Key responsibilities include financial, office administrative duties, insurance administration, schedule and personnel management.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Consults and communicates with leadership and staff concerning practice operations, problem solving and service improvement.
• Reviews the clinic’s policies and procedures periodically, at least annually, and makes recommendations to assure continued regulation compliance and operational efficiency.
• Interacts with Patients to respond to concerns and complaints.
• Provides excellent customer service and maintains a positive working relationship with the Physicians, providers, and other health related facilities and organizations.
• Assists in setting the tone and atmosphere of the practice and creating a Healthy Work Environment.
• Provide leadership, guidance, and expertise to staff members.
• Effectively communicate departmental activities to the whole staff.
• Establish a high-performance team of staff that is efficient, knowledgeable, service oriented, and shares responsibility for attaining the goals of the practice.
• May assist leadership in the recruiting and interviewing of new hires.
• Assist in the training of new hires.
• Coordinate coverage for employees and PTO requests.
• Oversee employee’s time management.
• Performs compliance and other policies and procedures.
• All other duties as assigned.

SUPERVISORY RESPONSIBILITIES:

Manages timecards and PTO requests for medical office staff.

We Proudly Offer:

• Continuing Education including JCAHPO & ABOC
• Holidays & Paid Time Off
• Bereavement Leave
• Superior Benefits Package:
  • Medical
  • Dental
  • 401(K)
  • Free Life Insurance & LTD
  • Eye Care Benefits & Optical Discounts

Equal Opportunity Employer M/F/H/V

Qualifications

EDUCATION

High School Diploma or equivalent.

CERTIFICATIONS & LICENSES

None required.

EXPERIENCE

1 year management/supervisory experience in medical office or business office preferred.

1 year Ophthalmology office experience preferred. BILINGUAL SPANISH REQUIRED.