Job Description

Lead with Purpose at Cole Neuroscience Center!

University Physicians’ Association, Inc. is seeking an experienced Office Supervisor to join our team at The Cole Center for Parkinson’s & Movement Disorders at Northshore, a leading specialty practice dedicated to exceptional patient care. This is an exciting opportunity for a motivated professional to oversee daily operations, support a talented team, and ensure a smooth, patient-focused experience.

Location: Knoxville, TN • Cole Neuroscience Center at Northshore

Schedule: Full-Time | Monday – Friday

Why You’ll Love This Role

• Impactful Leadership: Play a key role in shaping clinic operations and driving quality care.
• Collaborative Environment: Work closely with providers, staff, and administrators in a supportive setting.
• Competitive Benefits: Comprehensive package including health, dental, vision, PTO, and 401(k) with company match.

What You’ll Do

• Oversee daily clinic flow to ensure efficiency and patient satisfaction.
• Manage staff schedules, weekly payroll, and performance reviews.
• Develop and implement office policies in alignment with hospital standards.
• Coordinate financial performance, including reimbursements and operating costs.
• Partner with billing teams to ensure accurate charge capture and reimbursement.
• Serve as the liaison between providers, staff, vendors, and hospital departments.
• Monitor quality measures and implement process improvements.
• Handle credentialing and compliance requirements.
• Resolve customer satisfaction concerns promptly and professionally.
• Other duties as assigned by Practice Administrator

Ready to take the next step in your healthcare leadership career? Apply today and join a team that values excellence, collaboration, and patient-centered care!

Requirements

What We’re Looking For

• Minimum 3 years of physician office management experience in a healthcare setting.
• Strong leadership, organizational, and communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Knowledge of billing processes, scheduling, and healthcare compliance.

Ready to take the next step in your healthcare leadership career? Apply today and join a team that values excellence, collaboration, and patient-centered care!