JOB DUTIES
Greets and interacts with patients, staff and public in person and on the telephone.
Schedules patient Appointments to include laboratory, chemotherapy infusion, Physician/APP, injections, chemotherapy education and more.
Cross train in Reception and Registration areas of the Oncology Institute.
Prepares daily schedules, pre-registration and insurance verification components.
Relays messages and information to patients the hospital staff and other physician offices.
Ability to process and prioritize in a very busy medical practice setting.
Completes Special projects as designated.
Demonstrates appropriate oral communication skills with office staff regarding patient needs
Demonstrates appropriate written communication skills.
Maintains confidentiality of all hospital records, staff and patient activities, verbally, written and via the computer. Communicates in a positive manner.
Participates in the orientation and in the clinical experience of students.
Participates in Staff development and education.
Assumes personal responsibility for professional development and continuing education.
MINIMUM EDUCATION, KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED
Minimum high school education with advanced secretarial/medical training.
Minimum two years of secretarial experience in healthcare of customer-oriented service industry.
Computer skills are required, experience with Microsoft Office desirable.
Verbal and written skills necessary to effectively communicate with various members of the health care team, other health care facilities, community health related organizations and various external parties.
BLS required.
WORKING CONDITIONS
Normal office environment with little exposure to excessive noise, dust and temperature changes. Large part of work is sitting or walking.
Work week may exceed 40 hours and hours may vary depending on needs.
Meadville Medical Center is an outstanding community hospital located in Meadville, Pennsylvania. The hospital continually works to meet the community's needs by maintaining up-to-date and state-of-the-art facilities. We are a leader in healthcare in Northwest Pennsylvania, with the newest technology, including the latest generation of ultrasound, CT and MRI technology. Our medical staff of more than 100 consists of 37 medical/surgical specialties, with an extensive primary care foundation.
With a service area covering 75,000 individuals in Crawford County as well as an additional 150,000 persons from northwestern Pennsylvania, the Meadville Medical Center has annual inpatient admissions of approximately 7,617 and more than 215,742 outpatient visits. The Emergency Department alone reports 37,690 visits yearly and approximately 650 babies are born here each year.
Meadville Medical Center Mission Statement:
Your independent community health system is dedicated to providing high quality, innovative and affordable healthcare for the wellbeing of our community.
Meadville Medical Center Vision Statement:
Our vision is to continually exceed the expectations of those we serve by working together as a team, dedicated to a process of never-ending improvements.
