Job Description

Office Specialist II - Return Utah

The Utah Department of Transportation (UDOT) is seeking a dependable, detail-oriented Office Specialist II to provide front desk and administrative support for Region Three in Orem, Utah. This role is ideal for someone who enjoys helping others, staying organized, and keeping daily office operations running smoothly - whether you’re returning from a career break or looking to re-enter the workforce with support.

This position is based at the front desk of UDOT’s Region Three office and provides essential administrative and customer service support to staff, leadership, and the public. The position reports to the Region Three Senior Communications Manager, with a secondary reporting line to the Region Three Director.

This is a part-time, shared front desk position (20–25 hours per week), scheduled Monday–Friday during normal business hours (8:00 a.m.–5:00 p.m., excluding holidays). The final schedule will be determined and may alternate days with another Office Specialist.

About the Role

Location –
658 North 1500 West
Orem, Utah, 84057
United States
Background Check Required – Yes
Drug Test Required – No
Schedule Code – B - Competitive Career Service
FT / PT Status – Part-Time
Salary – $15.87 - $29.79 Hourly Wage
Remote Work / In-Office – In-Office / On-Site
Recruiter – Porter Cook | pccook@utah.gov | 801-965-4164
Application Deadline – 7/9/2026

Key Responsibilities

• Provide front desk coverage and administrative support; screen and route access to regional leadership.
• Greet visitors and respond to incoming calls and emails, ensuring a positive customer experience.
• Schedule and coordinate meetings, appointments, facilities, meals, and equipment; follow up as needed.
• Receive, research, and respond to inquiries or complaints; explain policies and procedures and help facilitate resolution.
• Maintain files and records; create or update recordkeeping systems as needed.
• Draft and edit written responses to public inquiries and other correspondence.
• Assist with public outreach efforts, including flyers and coordination activities.
• Edit written materials for accuracy, format, and clarity.
• Assist with developing and framing social media messages.
• Coordinate with and serve as a liaison to internal teams, partner agencies, consultants, and other organizations.

Minimum Qualifications

• Experience providing office or clerical support in a professional environment.
• Proficiency with Google Workspace (Gmail, Calendar, Drive, Docs, Sheets, Slides) or similar tools.

Preferred Qualifications

• Customer service experience.
• Experience editing documents as part of their role.
• Experience or familiarity with the transportation industry.
• Experience in public relations or communications.

Knowledge, Skills, and Abilities

Why You Should Join Our Team

A Mission That Matters – At UDOT, our mission is to “Enhance quality of life through transportation." We help the traveling public get where they want, when they want, as safely as possible. By joining our team, you contribute to the framework of Good Health, Connected Communities, Better Mobility, and a Strong Economy for all of Utah.

Our Culture and Values – We aren't just a state agency; we are a team built on an internal culture of Trust, Teamwork, and Flexibility. We live by the values of Respect, Integrity, and Caring. If these values resonate with you, you will find a home here!

EEO Statement

The State of Utah is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. For accommodations, please contact (801) 957-9390.