Title: Office Services Specialist (VDH03673)
State Role Title: Admin and Office Spec II
Hiring Range: $33,048 - $45,069
Pay Band: 2
Agency: Virginia Department of Health
Location: BLUE RIDGE-NELSON
Agency Website: www.vdh.virginia.gov/blue-ridge
Recruitment Type: General Public - G
Job Duties
The Blue Ridge Health District is seeking to hire an Office Services Specialist for our Nelson County Health Department located in Arrington, VA. We serve the counties of Albemarle, Fluvanna, Greene, Louisa, and Nelson along with the City of Charlottesville.
This position supports Health Services and Environmental Health. Supports Health Services (HS) by performing administrative task for Immunization, Family Planning, STI, TB, Nursing Home Screenings, and WIC. Pull, file and purge records in accordance with State retention schedules, perform typing, data entry, faxing for Nursing staff, EHS and Program Consultants as requested. Obtain diet information from WIC clients and provide low risk nutrition education, collect heights, weight, and capillary blood draw. Maintain office supplies, postage and copier supplies, pick up, drop off & process mail, including assisting w/mass mailings, assist with mailing and phone appointment reminders, assemble and review client charts for accuracy and completeness, issues program materials as needed, for example, eWIC cards and food benefits. In addition, submit program reports, provide education on program guidelines, services, and use of benefits, verify insurance coverage, collect and enters payments, reconciles cash and receipts, prepare and key deposit.
Supports the environmental health (EH) program by performing admin tasks requiring interpretation and judgement in applying policies, procedures, permit or certificate requirements. Applies EH guidelines to answer citizen inquiries. Accepts sewage disposal & well permit applications, food protection and general environmental program applications and/or plans after verifying compliance with regulations and policies. Schedules site visit, determines fee, writes receipt, coding to applicable fund. Compiles historical data on well and septic tank installations for construction, researching applicants' property and adjoining properties using files of tax map information and property records at local jurisdiction. As Deputy Registrar for Vital Statistics, serves as contact point for program info for internal and external customers, explaining regulations and requirements for reporting, changing or releasing info. Reviews birth & death certificates for completeness, assigns control numbers, signs certificates; issues certified copies of certificates to eligible applicants; issues burial transit, disinterment, reinterment permits, in accordance with applicable policies and regulations. Performs administrative tasks unrelated to Vital Records as required. Collecting Rabies information regarding the possible exposure to victim(s) their contact information, the owners, the vets contact information and verifies the animal(s) vaccination status. Coordinate specimen collection and laboratory shipments with courier and lab.
This position will be required to travel within the district to provide support for the other localities.
The Virginia Department of Health offers 12 paid holidays, medical, dental, vision and life insurance, retirement plans (including 401a Cash Match and 457 Deferred Compensation Plan) as well as sick, family/personal, and annual leave.
Minimum Qualifications
• Knowledge of office and administrative principles and practices
• Working knowledge of word processing and spreadsheet software applications
• Ability to interpret and follow established procedures and guidelines
• Ability to communicate effectively with internal and external customers, verbally and in writing
• Considerable skill in the operation of standard office equipment
Additional Considerations
• Experience working in an office setting
• Previous medical office experience (i.e. using online database systems, such as registration, services rendered and/or scheduling appointments.
• Knowledge of Environmental Health processes
• Bilingual in English/Spanish or multilingual
Special Instructions
You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.
VDH accepts only on-line applications. Faxed, mailed, or e-mailed applications will not be considered. Applications are accepted until 11:55 p.m. on the job closing date. Applications and/or resumes should include relevant work history which indicates your qualifications for this position. Supplemental questions are encouraged to be answered in a comprehensive manner and reference any pertinent knowledge, skills, and abilities as well as any previous experience that relates to the position.
Employment is contingent upon satisfactory results of a state and federal criminal history background check and the Department of Social Service’s Child Abuse and Neglect Central Registry check, U.S. HHSIG Exclusion List check, employment reference check and E-Verify. Other financial, credit, driving, background checks or completion of Statement of Economic Interests may be required for certain positions.
It is the policy of the Commonwealth and VDH that all aspects of human resource management be conducted without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists); sex; color; national origin; religion; sexual orientation; gender identity or expression; age; veteran status; political affiliation; disability; genetic information; and pregnancy, childbirth, or related medical conditions. VDH employees have a shared Code of Ethics, which can be found in the bottom banner of our website: www.vdh.virginia.gov.
If you have been affected by DHRM Policy 1.30 layoff and possess a valid Interagency Placement Screening Form (Yellow Card) or a Preferential Hiring Form (Blue Card), you must submit the card before the closing date for this position. The Card may be submitted with the state application as an attachment.
As a V3 (Virginia Values Veterans) employer VDH Welcomes Veterans to apply!
Contact Information
Name: Tammy Richardson / Richard Bolden
Phone: 434-422-4556 / 434-972-6271
Email: Tammy.Richardson@vdh.virginia.gov / Richard.Bolden@vdh.virginia.gov
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.
Note Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.
The Commonwealth of Virginia is located in the South Atlantic region of the United States. It was the 10th state to be admitted to the Union on June 25, 1788. Home to approximately 8 million residents, Virginia is the 12th most populous state in the United States. The capital is Richmond, and its most populous city is Virginia Beach.
The narrative history of the Commonwealth of Virginia often begins with the founding of Jamestown in 1607, near what is now modern day Williamsburg, Virginia. Jamestown became the first permanent English settlement in the New World, and the Virginia General Assembly, established on July 30, 1619, is now recognized as the oldest legislative body in the western hemisphere. When Virginia became a royal colony in 1624, the robust tobacco trade that had been developing in Virginia helped establish the American colonies as a powerful economic force. During the American Revolution, Virginia witnessed the final surrender of British forces at Yorktown and later became known as the birthplace of many revolution-era figures and future American presidents, including George Washington and Thomas Jefferson. To date, 8 United States presidents have been born in Virginia, more than in any other state.
The modern government of Virginia is nearly identical in structure to the federal government, and is divided into 3 branches, these being the executive, legislative, and judiciary branches. The Virginia General Assembly is comprised of the 100-member House of Delegates and the 40-member Senate. A governor and lieutenant governor are elected every 4 years. Governors cannot be elected to or serve consecutive terms. Virginia’s judicial system consists of the Supreme Court of Virginia and the Court of Appeals of Virginia, the Circuit Courts, and the lower General District Courts and the Juvenile and Domestic Relations District Courts. Virginia has 13 electoral votes in presidential elections, and possesses 11 seats in the U.S. House of Representatives.
