Job Description

Company Description

My Company support several nationally-known clients and have access to a variety of jobs on an ongoing basis, and I'd look forward to an opportunity to work with you in the future. If you know of anyone who you could recommend that would be interested in this position, please let me know.

Job Description

Job Title: Office Services Specialist

Location: Richmond, VA (onsite)

Duration: 12 Months Contract (Temp to perm)

M-F (8:00 AM- 4:30 PM)

Flex start time between 7 AM and 8 AM. Must report by 8 AM. On-site Monday through Friday. Some overtime may be required.

Qualifications

• Performs operational duties including high-volume copying, printing, scanning, mail processing, shipping, and receiving.
• Receives print jobs through email, Google Forms, and other submission tools.
• Prints customer letters and inserts them into USPS or FedEx envelopes.
• Uses Google Sheets to create bulk FedEx shipping labels and track completed work.
• Performs quality checks on outgoing customer letters for accuracy.
• Maintains copier equipment, supplies, service records, and inventory.

Responsibilities

• Operates high-volume copy machines and performs binding and finishing work.
• Operates printers, scanners, mail processing equipment, postage meters, and other office equipment.
• Receives and processes print requests and prepares customer letters for mailing.
• Creates bulk FedEx shipping labels and maintains work-tracking spreadsheets using Google Sheets.
• Performs quality checks on all outgoing customer letters.
• Ensures convenience copiers are functioning properly through daily inspections and clears paper jams.
• Maintains records for management reports, daily meter readings, service logs, and supply inventories.
• Distributes office supplies, mail, fax transmissions, and completed jobs to designated locations.
• Handles incoming and outgoing mail, shipping, and receiving of materials.
• Calculates job charges and maintains billing logs.
• Responds to customer questions regarding job status and feasibility.
• Coordinates service calls and informs technicians of equipment issues.
• Maintains clean, organized, and well-stocked copier areas.
• Performs filing, document purging, and archiving duties as required.
• Uses bindery equipment, shrink-wrap machines, joggers, tape machines, stackers, electric staplers, scales, calculators, and fax machines.
• May travel between customer buildings.
• Performs other duties as assigned.

Requirements

• High school diploma, GED, or equivalent work experience.
• Previous copy, print, and mail experience preferred.
• Basic computer skills and proficiency with Microsoft Office and email systems.
• Experience with Microsoft Excel or Google Sheets, including creating, maintaining, and analyzing spreadsheets.
• Technical aptitude with printers, copiers, postage machines, and other office equipment.
• Good customer service and organizational skills.
• Ability to interpret, comprehend, and apply instructions and handle diversified work assignments.
• Ability to stand, walk, bend, reach, stretch, and perform physical activities for extended periods.
• Ability to lift or move items weighing up to 50–55 lbs.
• Ability to push or pull equipment on wheels when necessary.
• Ability to complete standard onboarding and additional background screening, including fingerprinting, before the start date.

Additional Information

lifting or moving items weighing up to 50-55 lbs.