Job Description

Womble Bond Dickinson (US) LLP seeks an Office Services Assistant for their Wilmington, DE office. This position provides entry level basic operations functions in one or all of the following areas: operates high volume duplicating equipment, performs associated duplication tasks, ships and receives product and supplies, sorts, distributes and handle incoming and outgoing mail/faxes, as well as applies necessary postage. Provides copier maintenance and/or repair of office services equipment. Makes off-site pick-ups and deliveries in a proficient and timely manner. May perform one or more of the following at entry level: bindery, QC and final check, housekeeping, file services, message center services, etc.

RESPONSIBILITIES:

• Run high volume copy machines; performs binding and finishing work
• Maintains records for management and inventory purposes
• Distribute office supplies, fax transmissions and mail as designated
• Respond to and coordinate all service calls
• Deliver work as requested to businesses and residences
• Perform courier services
• Perform duties related to the shipping of materials
• Perform housekeeping/hospitality duties as assigned
• Perform message center duties as assigned and coverage for the receptionist
• Perform other duties as assigned

REQUIREMENTS:

• Must have high school diploma or GED
• Some related customer service experience is preferred
• Requires a valid driver’s license and dependable mode of transportation with minimum levels of auto insurance coverage due to frequent travel/courier services to other offices and/or client/attorney residences or offices
• Working knowledge of basic office equipment
• Basic knowledge of Outlook, Microsoft Word, Microsoft Excel and imaging software
• Ability to work independently and flexibly to complete projects
• Ability to comprehend instructions concerning mail delivery
• Possess troubleshooting and problem solving skills
• Possess ability to read and comprehend written technical information
• Possess excellent customer relations skills and excellent verbal communication skills
• Deals with tight deadlines and quick turnaround
• Some physical effort is required which may involve long periods of standing, walking, bending, reaching, stretching, climbing or similar activities as well as lifting or moving items weighing up to 75 lbs. and in pushing or pulling machines on wheels, which may weigh up to 700 lbs.
• Able to work in other WBD offices/locations as needed/assigned