Title: Office Service Assistant: Offender Management services #00201
State Role Title: Admin and Office Spec II
Hiring Range: $34,087.00 - $44,159.00
Pay Band: 2
Agency: Dept of Corr - Central Admin
Location: DOC Headquarters
Agency Website: www.vadoc.virginia.gov
Recruitment Type: General Public - G
Job Duties
• Receives incoming mail and faxes. Opens and date stamps all incoming documents the same day received.
• Looks up designated incoming mail on the VACORIS database to determine the correct recipients of the documents, and accurately disseminate the documents on the date received.
Provide back-up support for Court of Appeals orders and file or disseminate based on the ruling.
• Monitors the Court and Legal email box on a rotation basis to ensure that all incoming emails are printed, stamped and researched the same day in order to be disseminated accordingly. Monitors and handles the outgoing hot faxes (legal updates) to the jails.
• Completes statistical and administrative reports on the number of letters received processed and remaining on hand. Classify and count all incoming mail received daily and weekly for statistical reports.
• Engages in constructive dialogue with supervisors.
• Relates instructions and feedback of supervisors to personal knowledge, skills, and abilities.
• Acknowledges and follows through on coaching and/or instruction related to performance correction, enhancement, and/or development.
• Completes additional assignments and duties as assigned to ensure smooth operation of the work unit and agency.
Minimum Qualifications
Basic knowledge of the Code of Virginia as it pertains to criminal sentencing. Ability to work independently and analyze and resolve problems with general guidance from supervision. Ability to adapt to changes in procedures, priorities and the automated system. Establish and maintain effective working relationships inside and outside the work unit. Demonstrated ability to communicate effectively orally and in writing. Working skills in operating automated equipment. Mathematics and calculation skills. High School Diploma or equivalent.
Additional Considerations
Ability to comprehend and interpret complex laws, legal documents and policies. Demonstrated knowledge of inmate based practices. Experience in a field related to criminal justice, especially in criminal procedures and records processes.
Special Instructions
You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.
If selected as a finalist with the VADOC, candidates can expect the following:
Background Investigation Requirements: All applicants are subject to a background investigation. Investigations may include fingerprint checks (State Police, FBI); local agency checks; employment verification; verification of education (relevant to employment); credit checks; and other checks based on the position.
Drug Testing Requirements: Applicants applying to a designated safety sensitive position are subject to a pre-employment drug screen. Marijuana use is prohibited for positions that require possession of a firearm or a Commercial Driver’s License in the performance of official duties such as Corrections Officers, Probation Officers, Tractor Trailer Drivers and others.
Application Requirements: Application and/or résumé for this position are only accepted electronically through the Commonwealth of Virginia’s Electronic Recruitment System. All applications should be submitted by 11:55pm on the closing date for the position. Mailed, emailed, faxed, or hand delivered applications and/or résumés will not be accepted. The decision to interview an applicant is based solely on the information received for this position from the electronic application and/or résumé.
Layoff Preferences: Applicants who possess an Interagency Placement Screening Form (Yellow Form) or a Preferential Hiring Form (Blue Form) as issued under the Department of Human Resources Management (DHRM) Policy 1.30 Layoff (Commonwealth of VA employees only) MUST attach these forms when submitting their state application and/or résumé.
VADOC is an EEO employer and is committed to supporting workforce diversity, equitable opportunities and inclusivity. Reasonable accommodations are available upon request.
VADOC values our Veterans and encourages all to apply and receive preference in the hiring process. AmeriCorps, Peace Corps, and other nation service alumni are also encouraged to apply. Click here for more information: Virginia Values Veterans (V3) Program - Virginia Department of Veterans Services.
Contact Information
Name: Human Resources
Phone: 804 910 7937
Email: EMAILED APPLICATIONS/RÉSUMÉS / WILL NOT BE ACCEPTED FOR THIS POSITION
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.
Note Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.
The Commonwealth of Virginia is located in the South Atlantic region of the United States. It was the 10th state to be admitted to the Union on June 25, 1788. Home to approximately 8 million residents, Virginia is the 12th most populous state in the United States. The capital is Richmond, and its most populous city is Virginia Beach.
The narrative history of the Commonwealth of Virginia often begins with the founding of Jamestown in 1607, near what is now modern day Williamsburg, Virginia. Jamestown became the first permanent English settlement in the New World, and the Virginia General Assembly, established on July 30, 1619, is now recognized as the oldest legislative body in the western hemisphere. When Virginia became a royal colony in 1624, the robust tobacco trade that had been developing in Virginia helped establish the American colonies as a powerful economic force. During the American Revolution, Virginia witnessed the final surrender of British forces at Yorktown and later became known as the birthplace of many revolution-era figures and future American presidents, including George Washington and Thomas Jefferson. To date, 8 United States presidents have been born in Virginia, more than in any other state.
The modern government of Virginia is nearly identical in structure to the federal government, and is divided into 3 branches, these being the executive, legislative, and judiciary branches. The Virginia General Assembly is comprised of the 100-member House of Delegates and the 40-member Senate. A governor and lieutenant governor are elected every 4 years. Governors cannot be elected to or serve consecutive terms. Virginia’s judicial system consists of the Supreme Court of Virginia and the Court of Appeals of Virginia, the Circuit Courts, and the lower General District Courts and the Juvenile and Domestic Relations District Courts. Virginia has 13 electoral votes in presidential elections, and possesses 11 seats in the U.S. House of Representatives.
