Job Description

Your Journey at Crowe Starts Here:

At Crowe, you can build a meaningful and rewarding career. With real flexibility to balance work with life moments, you’re trusted to deliver results and make an impact. We embrace you for who you are, care for your well-being, and nurture your career. Everyone has equitable access to opportunities for career growth and leadership. Over our 80-year history, delivering excellent service through innovation has been a core part of our DNA across our audit, tax, and consulting groups. That’s why we continuously invest in innovative ideas, such as AI-enabled insights and technology-powered solutions, to enhance our services. Join us at Crowe and embark on a career where you can help shape the future of our industry.

The Headquarters senior associate oversees workplace operations and delivers a high-touch experience for executive leadership meetings, firmwide events, and daily headquarters activities. This role partners with business leaders and cross-functional teams to ensure exceptional service, seamless meeting execution, efficient office operations, and a welcoming environment for employees, clients, and visitors. As the primary liaison between the Marketing Events team and Office Services, the Headquarters senior associate ensures a consistent, streamlined meeting and event experience across the firm's office footprint by aligning planning, operational standards, and service delivery.

Key Responsibilities:
Workplace Operations

- Manage day-to-day headquarters operations to ensure a safe, functional, and professional workplace.

- Oversee reception, workplace hospitality, office supplies, common areas, and executive office services.

- Coordinate vendor relationships, facilities maintenance, office improvements, and building management activities.

- Support workplace initiatives, sustainability efforts, and internal communications.

Executive Meetings & Events

- Lead planning and execution of executive leadership meetings, firmwide events, client meetings, and special programs using a high-touch service model.

- Serve as the primary operational liaison between the Marketing Events team and Office Services, ensuring consistent execution, communication, and service standards across all offices.

- Partner with business leaders to understand meeting objectives and deliver exceptional meeting experiences.

- Manage meeting scheduling, room logistics, catering, budgets, vendors, and onsite event execution.

- Collaborate with Technology, Catering, Communications, Facilities, Security, and other business partners to ensure seamless meeting and event delivery.

- Establish and promote standardized meeting and event processes, best practices, and service expectations to deliver a consistent experience across the firm's footprint.

Workplace Technology

- Provide onsite audio visual and technology support for meetings, conference rooms, and hybrid collaboration.

- Support workplace technology platforms and coordinate issue resolution with IT.

- Ensure meeting spaces are fully operational and technology-ready.

Safety & Administration

- Serve as the local Office Safety Coordinator, CPR-certified First Responder, and Notary Public.

- Administer visitor access, workplace security systems, and office locker management.

- Support business continuity and workplace readiness initiatives.

#LI-SAW

Qualifications:

- 3-5 years of experience in workplace operations, hospitality, executive meetings, or corporate event management

- Strong project management, organizational, and customer service skills.

- Ability to manage multiple priorities while delivering a high-quality experience.

- Proficiency with Microsoft 365 and workplace technology platforms.

- Excellent communication, collaboration, and problem-solving skills.

Preferred Skills:

- Experience in the professional services industry and familiarity with work request applications.

- Strong analytical and problem-solving skills.

- High attention to detail and ability to manage multiple priorities in a fast-paced environment.

- Knowledge of safety, security, and space planning best practices

Additional Information:

- This role requires working onsite at the Chicago office location.

- Flexibility in schedule and potential travel may be necessary.

If you're passionate about creating a positive office environment and driving operational excellence, we encourage you to apply!

We expect the candidate to uphold Crowe’s values of Care, Trust, Courage, and Stewardship. These values define who we are. We expect all of our people to act ethically and with integrity at all times.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Crowe is not sponsoring for work authorization at this time.

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Crowe, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $21.75 - $44.50 per hour.

Our Benefits:
Your exceptional people experience starts here. At Crowe, we know that great people are what makes a great firm. We care about our people and offer employees a comprehensive total rewards package. Learn more about what working at Crowe can mean for you!

How You Can Grow:
We will nurture your talent in an inclusive culture that values diversity. You will have the chance to meet on a consistent basis with your Career Coach that will guide you in your career goals and aspirations. Learn more about where talent can prosper!

More about Crowe:
Crowe (www.crowe.com) is one of the largest public accounting, consulting and technology firms in the United States. Crowe uses its deep industry expertise to provide audit services to public and private entities while also helping clients reach their goals with tax, advisory, risk and performance services. Crowe is recognized by many organizations as one of the country's best places to work. Crowe serves clients worldwide as an independent member of Crowe Global, one of the largest global accounting networks in the world. The network consists of more than 200 independent accounting and advisory services firms in more than 130 countries around the world.

Crowe LLP provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, genetics, national origin, disability or protected veteran status, or any other characteristic protected by federal, state or local laws.

Crowe LLP does not accept unsolicited candidates, referrals or resumes from any staffing agency, recruiting service, sourcing entity or any other third-party paid service at any time. Any referrals, resumes or candidates submitted to Crowe, or any employee or owner of Crowe without a pre-existing agreement signed by both parties covering the submission will be considered the property of Crowe, and free of charge.

Crowe will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.

Please visit our webpage to see notices of the various state and local Ban-the-Box laws and Fair Chance Ordinances, where applicable.

We are committed to a merit-based hiring process, evaluating all candidates consistently using objective, job-related criteria such as relevant experience, demonstrated skills, measurable impact, and alignment with the role’s responsibilities, and making employment decisions in a fair and inclusive manner free from discrimination.

If you are interested in applying for employment with Crowe and are in need of an accommodation or require special assistance to navigate our website or to complete your application, please visit our Applicant Assistance and Accommodations page for more information: https://careers.crowe.com/crowe-applicant-assistance-and-accommodation