SERVPRO

Office Receptionist & Dispatcher

SERVPRO  •  $17/hr  •  Easley, SC (Onsite)  •  6 days ago
Expired
Save Job
Mark Applied Mark Interviewed Mark Offered
Hide Job Report Job
AI can make mistakes so check important info. Chat history is never stored.

Job Description

Benefits:
  • 401(k)
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development


Perform all office administrative tasks related to customer calls, job management and tracking, scheduling of jobs, and customer satisfaction activities. Perform general office duties, such as drafting correspondence, filing, and creating reports.

Primary Roles and Responsibilities

1. Receptionist
a. Receive and enter lead calls and job referrals (FNOL)
b. Perform excellent customer service
c. Receive general phone calls and greet visitors
d. Document calls for weekly call log report
2. Dispatch and Pending Follow-Up
a. Dispatch lead calls and job referrals
b. Track pending lead calls and job referral follow-up
c. Analyze dispatch report
Necessary Experience and Skill Set

· A minimum one year of business experience

· Superb customer service, administrative, and verbal and written communication skills


Formal Education/Training

· High school diploma/GED


Physical and Work Environment Requirements

This is a largely sedentary role in an office environment. However, filing is required. This would require the ability to lift files, open filing cabinets, and bend or stand on a stool as necessary.

Normal Working Hours, Additional Working Hours, and Travel Requirements

This is a full-time position working 7:45 a.m.– 4:30 p.m., Monday through Friday. This position may require longer hours and some flexibility in hours may be needed dependent upon the business needs.

Compensation: $14.00 - $17.00 per hour

Picture yourself here fulfilling your potential.

At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

SERVPRO

About SERVPRO

Our vision at Servpro Industries, LLC is to be the premier cleaning and restoration company in the world. So when disaster strikes, homeowners, businesses and insurance providers will rely on us to respond with unparalleled service excellence. As a nation's leading fire and water cleanup and restoration company with more than 2,000 franchises nationwide, we are growing rapidly creating exciting opportunities for "A Level"​ talent at our Corporate headquarters in Gallatin, TN.

As a valued Servpro Industries, LLC employee, you'll be part of a stable, growing company offering state-of-the-art customer service and products throughout the United States and an excellent working environment for its employees. The top qualified candidate will receive an attractive salary and competitive benefits.

Do you love a challenge? Are you motivated to help people succeed? Do you have a dream? Do you want to form relationships with quality people? Do you just love the color green? Servpro Industries, LLC may just be for you.

Servpro Industries, LLC is an Equal Opportunity Employer M/F/D/V.

Industry
Unknown
Company Size
5,001-10,000 employees
Headquarters
Gallatin, TN
Year Founded
1967
Website
servpro.com
Social Media