IICRC

Office Receptionist & Dispatcher

IICRC  •  $17/hr  •  Easley, SC (Onsite)  •  6 days ago
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Job Description

Benefits:
  • 401(k)
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development


Perform all office administrative tasks related to customer calls, job management and tracking, scheduling of jobs, and customer satisfaction activities. Perform general office duties, such as drafting correspondence, filing, and creating reports.

Primary Roles and Responsibilities

1. Receptionist
a. Receive and enter lead calls and job referrals (FNOL)
b. Perform excellent customer service
c. Receive general phone calls and greet visitors
d. Document calls for weekly call log report
2. Dispatch and Pending Follow-Up
a. Dispatch lead calls and job referrals
b. Track pending lead calls and job referral follow-up
c. Analyze dispatch report
Necessary Experience and Skill Set

· A minimum one year of business experience

· Superb customer service, administrative, and verbal and written communication skills


Formal Education/Training

· High school diploma/GED


Physical and Work Environment Requirements

This is a largely sedentary role in an office environment. However, filing is required. This would require the ability to lift files, open filing cabinets, and bend or stand on a stool as necessary.

Normal Working Hours, Additional Working Hours, and Travel Requirements

This is a full-time position working 7:45 a.m.– 4:30 p.m., Monday through Friday. This position may require longer hours and some flexibility in hours may be needed dependent upon the business needs.

Compensation: $14.00 - $17.00 per hour

Picture yourself here fulfilling your potential.

At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

IICRC

About IICRC

The IICRC is a certification and standard-setting non-profit organization for the inspection, cleaning, and restoration industries. In partnership with regional and international trade associates, the IICRC serves more than 25 countries with offices in the United States, Canada, United Kingdom, Australia, New Zealand, and Japan. The IICRC is a certification and standard-setting non-profit organization for the inspection, cleaning, and restoration industries. In partnership with regional and international trade associates, the IICRC serves more than 25 countries with offices in the United States, Canada, United Kingdom, Australia, New Zealand, and Japan.

Industry
Government & Public Safety
Company Size
51-200 employees
Headquarters
Las Vegas, Nevada
Year Founded
1972
Website
iicrc.org
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