Job Description
Job Location: Elgin - Elgin, IL 60120
Salary Range: $55,000.00 - $75,000.00 SalaryJob Title: Office / Production Manager (Plumbing)
Location: Elgin
Pay Rate: 55K-75K based on experience
Position Summary:
Four Seasons Heating, Air Conditioning, Plumbing & Electric is growing — and we’re looking for an Office / Production Manager who is responsible for overseeing daily operations of the plumbing production team to ensure jobs are scheduled, coordinated, and completed efficiently. This role serves as a key link between field teams and office departments, ensuring seamless communication, effective scheduling, and high-quality service delivery.
Key Responsibilities:
- Dispatch plumbing installation jobs and monitor progress to ensure timely completion
- Create and manage daily and weekly schedules for service technicians and installers
- Coordinate and lead team meetings to align priorities, communicate updates, and drive performance
- Collaborate with permitting and parts departments to ensure all job requirements are in place prior to production
- Work closely with office staff to maintain smooth workflow and resolve operational issues quickly
- Track job status and proactively address delays or scheduling conflicts
- Ensure accurate documentation and communication across all departments
- Support continuous improvement of processes to increase efficiency and customer satisfaction
Qualifications:
- Previous experience in plumbing, HVAC, or home services operations preferred
- Strong scheduling and dispatching experience
- Excellent organizational and time management skills
- Ability to multitask and prioritize in a fast-paced environment
- Strong communication and leadership skills
- Proficiency in Microsoft Office and CRM/dispatching software
Key Competencies:
- Problem-solving and decision-making
- Attention to detail and accuracy
- Team coordination and leadership
- Adaptability and sense of urgency
- Customer-focused mindset
Work Environment:
This position operates in an office environment with frequent communication with field staff and other departments.
Benefits
- Medical Insurance (employer subsidized)
- Accident Insurance
- Critical Illness Insurance
- Hospital Indemnity Insurance
- Dental Insurance (free to employees)
- Vision Insurance (free to employees)
- Short-Term Disability (free to employees)
- Long-Term Disability
- Basic Life Insurance (free to employees)
- Holiday Pay
- Paid Time Off
- 401(k) with matching
- Credit Union
- Cellular Discounts
Equal Opportunity & Reasonable Accommodation
Four Seasons is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Four Seasons is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities. To request reasonable accommodation, contact Human Resources at 773-284-6161 Ext 5010.
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