ARMA Group (ARMA)

Office Manager/EA

ARMA Group (ARMA)  •  $90k - $100k/yr  •  Alexandria, AU (Onsite)  •  3 hours ago
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Job Description

🚀 Join ARMA as an Office Manager/Executive Assistant

Alexandria, NSW | Full-Time

Join ARMA Group, an ASX-listed leader in credit management, helping some of Australia’s biggest brands resolve debt with empathy and innovation.

🌐 www.armagroup.com.au

We are seeking a proactive and organised Office Manager/Executive Assistant to join our team in Sydney. This permanent, full-time role is essential for ensuring the smooth operation of our office and providing high-level support to our executives. The ideal candidate will play a key role in enhancing productivity and fostering a positive work environment.

Responsibilities:

  • Manage daily office operations, ensuring a well-organised and efficient workplace.
  • Provide comprehensive administrative support to senior management, including calendar management, travel arrangements, events and meeting coordination.
  • Maintain office supplies and equipment, ensuring all resources are readily available.
  • Prepare and distribute internal communications and reports as required.
  • Implement and maintain office policies and procedures to enhance operational efficiency.
  • Act as a point of contact for internal and external stakeholders, fostering positive relationships.
  • Act as the “face” of the office for visitors and employees
  • Ensuring employees feel welcome in their early days including running first day inductions for new starters
  • Provide oversight and coordination across interstate offices
  • Liaise with local office managers across other sites to provide support as required
  • Support internal communications and company-wide updates
  • Maintain asset registers and office inventories
  • Ensure facilities are safe, compliant, and well-maintained, including full ownership of WHS responsibilities across the Head office and all other office sites.
  • Provide ad hoc project and administrative support to ELT
  • Plan and deliver engagement activities (e.g. seasonal competitions, EOFY/Christmas events, team challenges)
  • Coordinate recognition initiatives (birthdays, milestones, awards support)
  • Support delivery of national engagement programs and P&C initiatives
  • Partner with P&C to promote culture, participation, and morale
  • Contribute ideas to continuously improve employee experience

Qualifications:

  • Proven experience as an Office Manager or Executive Assistant, preferably within the HR sector.
  • Strong organisational and multitasking skills, with the ability to prioritise tasks effectively.
  • Excellent verbal and written communication skills.
  • Proficiency in Microsoft Office Suite and other relevant software.
  • Ability to maintain confidentiality and handle sensitive information with discretion.
  • Strong problem-solving skills and attention to detail.
  • A relevant qualification in business administration or a related field is preferred

The role requires a flexible approach, being comfortable working either as part of a team or independently as required in an office environment. We are looking for someone who is ready to hit the ground running. If this sounds like you, apply now.

ARMA Group (ARMA)

About ARMA Group (ARMA)

At ARMA Group (ARMA) we pride ourselves on delivering a 3 pointed approach to debt recovery through the following:

• Best practiced customer service

• Industry leading recovery rates and

• Positive collection techniques

These goals are achieved through the following actions;

• Immediate action on accounts which are passed to ARMA

• Regular customer updates on outstanding accounts

• Less than 1 hour response times on client requests

• Diligent activity on each account

• Clear communication on next steps

• Professional advice on correct treatment paths

• Clear and concise performance reporting

• Single point of contact for clients

• Our commitment to deliver Industry Leading Recovery Rates

• Taking a positive strategy when speaking with debtors

ARMA Group (ARMA’s) pricing policy is results based and designed to maximise collection outcomes for our clients. Commission rates are inclusive of all first party costs associated with collection, including demand letters, phone etc.

Industry
Finance & Insurance
Company Size
51-200 employees
Headquarters
, AU
Year Founded
2015
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