Job Description

Locations: Jacksonville, Florida

Categories: Management & Supervision

Req ID: 67904

Overview

In consultation with the Medical Director and under the supervision of the Ambulatory Administrator or Operations Manager, the Office Manager directs, supervises, and coordinates all the administrative activities of the departmental practice or satellite practice. Ensures the practice maintains the level of service and effectiveness expected by the patients, providers, and Administration. Responsible for the management of personnel, supplies, equipment, accounts payable and receivable. Within the established guidelines set forth by UF Health and under the direction of the appropriate Administrator or Manager, ensures adherence to all policies, procedures, and regulatory requirements. Provides exemplary customer service and ensures that a high level of customer service is provided by all office/department staff

Qualifications

Required Education:

High School Diploma or GED.

Preferred Education:

Associate's or Bachelor's degree in Healthcare Administration, Business or a related field.

Necessary Skills:

Working knowledge of patient billing including CPT4 and ICD9 coding, medical terminology and various payer classes.

Working knowledge of HMOs, Medicare, Medicaid, PPO and third party payors.

Ability to perform basic mathematical functions, such as addition, subtraction, multiplication and division.

Working knowledge of computers and computer software such as MS Word, Excel, and Outlook.

Must possess excellent verbal and written English skills.

Preferred Licensure/Certifications:

Basic Life Support form the American Heart Association

If clinical:

Medical Assistant Duties: Must be Graduate from approved Medical Assistant program. Graduation from EMT or military Emergency Medical Technician school may be substituted. Certification by the American Association of Medical Assistants or as a Registered Medical Assistant by the American Society of Medical Technologists required and actively maintained. Certified EMT may be substituted for the Medical Assistant certification.

LPN Duties: Current Florida LPN licensure

Required Experience:

1-2 years operational experience in an office, hospital unit or ambulatory setting

Preferred Experience:

Operational experience in an ambulatory practice setting in the same or similar specialty. Knowledge of the policies and procedures of a medical practice sufficient to direct the operation and to provide effective patient care.