We are currently recruiting for an Office Manager on behalf of a growing and dynamic organization based in Jumeirah Lake Towers (JLT), Dubai. This role is ideal for a highly organized professional who can oversee daily operations, manage teams, and ensure a seamless customer experience in a fast-paced environment.

This position will act as a key operational support and second-in-command, working closely with leadership to drive efficiency across the business.

Key Responsibilities

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  Oversee and manage day-to-day office operations
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  Lead and support the customer service team, ensuring high service standards
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  Monitor team activities, workflows, and overall productivity
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  Handle basic accounting tasks such as invoice tracking and documentation
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  Support account management functions when required
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  Coordinate across multiple teams including customer service, KYC, admin, and support functions
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  Maintain and manage data across multiple platforms and databases (e.g., Google Sheets, internal systems)
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  Ensure smooth communication between onsite and remote teams
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  Proactively identify operational gaps and drive improvements

Requirements

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  Proven experience in Office Management / Operations / Front Office Management
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  Background in hospitality (e.g., Front Office Manager) is highly preferred
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  Strong ability to multitask and manage multiple priorities simultaneously
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  Confident working in a high-visibility, open office environment
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  Excellent organizational and coordination skills
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  Comfortable using AI tools and multiple digital platforms
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  Strong interpersonal and team management capabilities

Working Conditions

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  Location: Dubai – JLT
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  Working Hours: Typically 10:00 AM – 7:00 PM (flexibility required based on operations)