Job Description

The Maintenance Department Office Manager is a full-time, 12-month employee who reports to the Director and Assistant Director of Construction and Maintenance. This position provides college-wide administrative support by receiving, scheduling, and tracking work orders, serving as radio dispatch for maintenance personnel, and assisting with maintenance-related financial reporting.

QUALIFICATIONS:

• High School Diploma or equivalent preferred
• Must possess a driver’s license
• Ability to read, interpret, and follow written and verbal instructions related to maintenance work
• Proficiency in computer systems, including:
  • Electronic work order entry systems
  • Key control software
  • Electronic credit card systems
  • College purchasing software
  • Microsoft Office applications and other related programs
• Ability to:
  • Maintain the physical capability to complete minor work orders as needed
  • Demonstrate a positive attitude and self-directed work habits
  • Maintain an organized work environment for self and others
  • Understand daily operational routines of staff in order to effectively delegate tasks and manage calendars

DUTIES AND RESPONSIBILITIES:

1. Provide college-wide support for receiving, scheduling, and tracking work order requests submitted by faculty and staff across all facilities
2. Enter, manage, and maintain the Construction and Maintenance work order database system
3. Assist maintenance personnel with mobile work order system operation and tablet support
4. Manage a complex calendar coordinating college events, maintenance activities, construction projects, and multi-site operations
5. Serve as radio dispatcher for maintenance staff
6. Assist in coordinating contracted services and annual service agreements for the Maintenance Department
7. Track credit card purchases for maintenance personnel and leadership, including collecting invoices and reconciling monthly statements
8. Provide administrative support to the Director and Assistant Director of Construction and Maintenance as needed
9. Maintain a professional work environment in accordance with NWCC policies and procedures
10. Perform any additional duties as assigned by the Director and Assistant Director of Construction and Maintenance

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

While performing the duties of this job, the employee is regularly required to do the following:

• Communicate with others in person, phone, and via email
• Frequently sit, use hands to handle or feel, and reach with hands and arms
• Must be able to occasionally lift and/or move up to 25 pounds
• Must have ability to talk, walk, climb stairs, stand, bend, kneel, and squat

APPLICATION:

To apply, all applicants must attach and submit the following:

• Application for employment at www.northwestms.edu
• Resume
• Three (3) Professional References (Name, Email and Telephone Number)

Northwest Mississippi Community College is a two-year, open access public community college primarily serving 11 counties in northwest Mississippi. Our vision states that “Northwest Mississippi Community College transforms our students’ lives, enriches our communities, and strives for excellence in our educational programs and services.”

Accreditation

Northwest Mississippi Community College is accredited by the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC) to award the Associate of Arts degree, the Associate of Applied Science degree and certificates in career education. Questions about the accreditation of Northwest Mississippi Community College may be directed in writing to the Southern Association of Colleges and Schools Commission on Colleges at 1866 Southern Lane, Decatur, GA 30033-4097, by calling (404) 679-4500, or by using information available on SACSCOC’s website ( www.sacscoc.org).

Equal Employment Opportunity Statement

Northwest Mississippi Community College does not discriminate on the basis of race, color, national origin, sex, disability, religion, sexual orientation, gender identity, age, or status as a veteran or disabled veteran in all its programs and activities. Northwest Mississippi Community College prohibits sexual harassment and all forms of sexual violence, regardless of sex, gender identity or sexual orientation. The following have been designated to handle inquiries regarding non-discrimination policies: Americans with Disabilities Act of 1990/Section 504 of the Rehabilitation Act of 1973: Disability Support Services Coordinator, Tate Hall, P.O. Box 7046, 4975 Highway 51 North, Senatobia, MS 38668, telephone number (662) 562-3309, e-mail address mkelsay@northwestms.edu; Title II of the Age Discrimination Act: Vice President for Finance and Administration, James P. McCormick Administration Building, P.O. Box 7017, 4975 Highway 51 North, Senatobia, MS 38668, telephone number (662) 562-3216, e-mail address jhorton@northwestms.edu; Title IX of the Educational Amendments of 1972/Title VII of the Civil Rights Act of 1964: (For student-related matters) Associate Vice President for Student Services and Enrollment Management, Tate Hall, P.O. Box 7010, 4975 Highway 51 North, Senatobia, MS 38668, telephone number (662) 562-3409, e-mail address trush@northwestms.edu or (for employment-related matters) Director of Human Resources, James P. McCormick Administration Building, P.O. Box 7038, 4975 Highway 51 North, Senatobia, MS 38668, telephone number (662) 560-5216, email estanford@northwestms.edu

Safety Statement

The safety and security of students, faculty, and staff is very important to Northwest Mississippi Community College. A copy of the Annual Security Report, published annually by the Campus Police Department, details Northwest policies and procedures regarding campus safety. A copy of the report, which contains the annual crime statistics report, is available online in the current Northwest Bulletin ( www.northwestms.edu/bulletin) or on the Northwest website ( www.northwestms.edu) and in printed form upon request from the Campus Police Office at (662) 562-3314.

Background Check Statement

Northwest Mississippi Community College is committed to providing a safe campus community. NWCC conducts background investigations for applicants being considered for employment. Background investigations include a criminal history record check, and when appropriate, a financial (credit) report or driving history check.