Job Description

Responsive recruiter Benefits:

• 401(k)
• 401(k) matching
• Paid time off
• Bonus based on performance
• Competitive salary
• Employee discounts
• Wellness resources

Office Manager / Lead Scheduler

ComForCare Home Care

Join Our Team

At ComForCare Home Care, we treat our employees like family. We are seeking a compassionate, organized, and dependable Office Manager / Lead Scheduler to help oversee daily office operations and caregiver scheduling while supporting exceptional care for our clients.

Each office is independently owned and operated.


Position Summary

The Office Manager / Lead Scheduler oversees daily scheduling, staffing coordination, office operations, and communication between clients, caregivers, and office staff. This role requires strong leadership, multitasking, customer service, and problem-solving skills in a fast-paced home care environment.

Reports To: Administrator / Owner

Qualifications

• High school diploma required; additional education preferred
  
  
• 2+ years of office management, scheduling, staffing, or healthcare coordination experience preferred
  
  
• Home care or healthcare experience strongly preferred
  
  
• Strong communication, organizational, and leadership skills
  
  
• Computer proficiency including scheduling software and Microsoft Office
  
  
• Ability to work independently and manage multiple priorities
  
  
• English fluency required
  
  

Responsibilities

Scheduling & Staffing

• Coordinate caregiver schedules and ensure client shifts are staffed
  
  
• Respond to call-offs, emergencies, and schedule changes
  
  
• Minimize overtime, open shifts, and caregiver substitutions
  
  
• Maintain strong caregiver-client matches
  
  

Office Operations

• Oversee daily office workflow and administrative tasks
  
  
• Maintain accurate employee and client records
  
  
• Verify schedules, time records, and mileage
  
  
• Assist with onboarding and staff training
  
  

Client & Caregiver Support

• Serve as a point of contact for clients, families, and caregivers
  
  
• Address client concerns professionally and promptly
  
  
• Support caregiver communication, engagement, and retention
  
  

Compliance & Team Collaboration

• Maintain confidentiality of employee and client information
  
  
• Ensure compliance with company policies and regulatory standards
  
  
• Work closely with operations, nursing, HR, and marketing teams
  
  
• Participate in quality improvement activities and meetings
  
  

What We’re Looking For

The ideal candidate is:

• Organized and detail-oriented
  
  
• Calm under pressure
  
  
• Compassionate and customer-service focused
  
  
• A strong communicator and team player
  
  
• Reliable, proactive, and solution-oriented
  
  

Why Join Us?

• Supportive and family-oriented culture
  
  
• Opportunity to make a meaningful impact
  
  
• Growth and leadership opportunities
  
  
• Rewarding work in a fast-paced healthcare environment
  
  

Physical Requirements

Primarily office-based work involving phone communication, scheduling systems, and interaction with clients and caregivers. Occasional after-hours responsiveness may be required for urgent staffing needs.
Compensation: $65,000.00 - $75,000.00 per year

Live your best life possible while helping others live theirs.

Our Caregivers are the heart and soul of what we do. For that reason, we put our CaregiversFirst each and every day.

At ComForCare, it is our CaregiverFirst promise, that our caregivers will be:

• Treated with respect and dignity.
• Provided exceptional training on a regular and ongoing basis.
• Are never alone in the field - support is always available.
• Thoughtfully matched with clients that they are compatible with.

Join our team and be a part of a certified Great Place To Work®! Thousands of ComForCare employees were surveyed and the response was overwhelmingly positive, with 90% agreeing that ComForCare is in fact a Great Place To Work®.

By selecting the positions below, you acknowledge that you are applying for employment with an independently owned and operated ComForCare franchisee, a separate company and employer from ComForCare and any of its affiliates or subsidiaries. You understand that each independent franchisee is solely responsible for all decisions relating to employment including (and without limitation to) hiring and termination, and ComForCare does not accept, review or store my application. Any questions about your application or the hiring process must be directed to the locally owned and operated ComForCare franchisee.

Equal Opportunity Employer: Disability/Veteran.