Job Description

Locations: Ponte Vedra Beach, Florida

Categories: Management & Supervision

Req ID: 69883

Overview

Description:

In consultation with the Medical Director and under the supervision of the Ambulatory Administrator or Director, the Office

Manager III leads and manages either 2 or more clinics or has 20+ employees and all clinical and non-clinical activities of

one - four departmental practices or satellite practices. Successfully leads and manages team to provide exemplary quality patient care and deliver excellent customer service by all office/department staff.

Responsibilities

Job Requirement:

Oversees the day-to-day operations of the practice, with

guidance from the Ambulatory Administrator. Responsible for

the management of personnel, supplies, equipment, and

patient financial interactions to include collection of copayments,

co-insurance and cash handling. Implement

system to standardize the quality of communications between

offices by establishing clear responsibilities and consistent

expectations, provide regular fair and constructive feedback.

Participates as an active care team member in the

coordination of patient care.

Provides supervision for the non-provider staff, to include

organizing work assignments, counseling, problem solving,

scheduling, and productivity monitoring, evaluating

performance, implementing performance improvement

projects, and maintaining payroll functions.

Performs management duties to include participating in the

hiring process, monitoring staff qualifications, staff orientation,

staff training and scheduling. Ensure training and job

competencies are completed prior to deployment.

Routinely conducts staff meetings to discuss operations, staff

issues and customer satisfaction; reviews new policies and

procedures; and shares general information.

Provides oversight of fiscal policies and procedures to include

billing compliance, fiscal goals, cash handling functions,

coding and encounter form processing.

Resolves medical/administrative problems and patient

complaints through the facilitation of excellent lines of

communication between staff and providers under the

direction of the Ambulatory Administrator.

Implements and maintains Quality Improvement programs,

proactively implements approved action plans to resolve

problem areas, actively participates in goal setting for the

practice and coordinates the efforts to meet the goals.

Maintains appropriate records, required documentation, and

employee files, including physician credentials and licensure

documentation.

Assist with all clinical support functions including, but not

limited to registration, scheduling, and insurance coordination

of benefits, managed care, and collections.

Qualifications

Qualification

Experience Requirements:

3 years- Supervisory experience - required

3 years- Operational experience in an ambulatory practice setting in the same or similar specialty - required

2 years - Clinical background - preferred

Education

High School Diploma or GED equivalent - required

AA required or 2 years' experience required in leu of the AA Degree

Bachelors - Healthcare Administration, Business or a related field - preferred

Travel:

Up to 25 %

UFJPI is an Equal Opportunity Employer and Drugfree Workplace