Job Description
About the role…This is no ordinary EA role. As our Office Manager & Executive Assistant, you will sit at the heart of Macpac’s Support Office (aka Basecamp), working closely with our Managing Director, wider Leadership Team, and Basecamp Crew to ensure everything runs seamlessly—from strategic leadership support to the daily rhythm of the office.
You’ll be the critical link behind decision-making, events, operations, and workplace experience—keeping people connected, informed, and moving forward.
What you’ll be doing…
- Executive Support (MD & Leadership Team) - Enable the MD and Leadership Team to perform at their best through seamless diary, meeting, travel, communication, and administrative support delivered with precision and confidentiality
- Events & Team Rhythm - Deliver engaging, well-coordinated events and leadership rhythms by managing end-to-end logistics including speakers, venues, travel, and stakeholder experience
- Basecamp Operations (Office Management) - Own the day-to-day Basecamp experience by managing spaces, supplies, systems, and communications to create a well-organised, safe, and efficient workplace
- Facilities, Contractors & Fleet - Oversee facilities, contractors, and fleet operations by coordinating maintenance, supplier relationships, and safety compliance in partnership with DC Management
Who you’ll work with
- Managing Director (your key partner)
- Macpac Leadership Team (including 4 GMs)
- EA network across the wider Super Retail Group
- Internal teams across Macpac Basecamp
- External suppliers, venues, and contractors
What you bring…You’re someone who thrives in a dynamic environment and loves making things run better behind the scenes.
- Executive Support Expertise – Proven experience supporting senior leaders in an EA/PA role
- Workplace Operations Leader – Strong background in office or workplace management
- Organisation Mastery – Exceptional organisation, attention to detail, and proactive mindset
- Stakeholder Navigator – Confidence managing multiple stakeholders and competing priorities
- Communication Champion – Strong communication—written, verbal, and interpersonal
- Supplier & Contracts Coordinator – Experience working with suppliers, contracts, and service providers
- Tech-Savvy Operator – Comfortable with modern systems and tools
- Calm & Agile Performer – Remains composed under pressure, adaptable, and always one step ahead
Why Macpac? At Macpac, we believe in adventure with purpose—and that extends to our workplace.
- Be part of a values-led brand committed to sustainability and community
- Work closely with senior leaders and influence how the business operates
- Play a central, visible role in shaping the Basecamp experience
- Join a collaborative, down-to-earth team that genuinely supports each other
- Significant discounts across our brands, flexible working & many more benefits
- Variety guaranteed—no two days are the same
Ready to take the lead at Basecamp? If you’re someone who loves bringing order to complexity, thrives on supporting others, and wants to play a pivotal role in a purpose-driven brand—we’d love to hear from you.
Apply now and help power the Macpac adventure.
Our Culture of Inclusion: Super Retail Group is proud to be an equal opportunity employer. We support, promote and celebrate diversity and we recognise the benefits a culture of inclusion brings to our workplace and customer experience.
