Job Description

We are seeking an experienced and highly motivated Office & Facility Manager to lead operations at our Armonk location. This role is ideal for a hands-on professional who combines strong business acumen with operational expertise and thrives in a dynamic, stakeholder-facing environment. As a key member of the Corporate Real Estate & Services (CRES) Americas team, you will oversee all aspects of facility operations, financial management, and workplace experience while partnering closely with senior leadership. You will play a critical role in ensuring a high-performing, well-managed, and engaging workplace that supports Swiss Re’s business objectives.

About the Role:

Operational & Facility Management

• Lead day-to-day facility operations, including building systems (HVAC, MEP, infrastructure) and maintenance programs
• Oversee office moves, space planning, and IWMS data (allocations, assets, lease data)
• Ensure a safe, compliant workplace by managing risk assessments, incident response, and business continuity plans
• Lead annual safety and security reviews

Stakeholder & Client Engagement

• Build strong relationships with internal stakeholders, executives, and office leadership
• Act as a trusted advisor, proactively identifying and responding to business needs
• Partner with Events teams to support onsite meetings, conferences, and large-scale events

Financial & Budget Management

• Own the annual budgeting and forecasting process, including expense tracking and invoice management
• Monitor financial performance, identify savings opportunities, and deliver against budget targets
• Prepare financial analysis and reports for regional leadership

Vendor & Project Management

• Manage third-party vendors and service providers, ensuring performance against SLAs and KPIs
• Partner with Procurement to ensure contract compliance
• Oversee construction, fit-out, and infrastructure projects—delivering on scope, budget, and timeline

Leadership

• Provide visible, hands-on leadership across the Armonk location, aligning workplace operations and serving as a key point of coordination
• Lead, coach, and inspire a small team and vendors, fostering a high-performance, service-oriented culture
• Influence stakeholders and drive cross-functional collaboration through strong, engaging leadership and trusted relationships
• Champion a positive workplace experience while driving continuous improvement and elevating service delivery standards

About You:

• Bachelor’s degree and 10+ years of experience in corporate real estate, facilities, or workplace operations
• Strong knowledge of lease terms, property management, and building systems
• Proven experience managing budgets, vendors, and complex projects (including relocations and fit-outs)
• Experience with Integrated Workplace Management Systems (IWMS)
• Advanced proficiency in Microsoft Office (Excel, PowerPoint, Outlook, Teams)
• Strong, engaging leadership presence with the ability to motivate teams and influence across all levels of the organization
• Strong business judgement and analytical thinking
• Excellent communication and presentation skills
• High level of ownership, reliability, and professionalism
• Collaborative, approachable, and solutions-oriented mindset
• Comfortable operating in a fast-paced, high-visibility environment

Swiss Re offers flexible work arrangements; however, this role requires a strong on-site presence to effectively support stakeholders and operations.

The estimated base salary range for this position in Armonk NY is $92,000 to $138,000. The specific salary offered for this, or any given role, will take into account a number of factors including but not limited to job location, scope of role, qualifications, complexity/ specialization/ scarcity of talent, experience, education, and employer budget. At Swiss Re, we take a "total compensation approach" when making compensation decisions. This means that we consider all components of compensation in their totality (such as base pay, short-and long-term incentives, and benefits offered), in setting individual compensation. In addition to your base salary, Swiss Re offers an attractive performance-based variable compensation component, designed to recognize your achievements.

About Swiss Re

Swiss Re is one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime. Combining experience with creative thinking and cutting-edge expertise, we create new opportunities and solutions for our clients. This is possible thanks to the collaboration of more than 14,000 employees across the world.

Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. We embrace a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work and their passion for sustainability.

If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience.

We may use AI-powered tools to support the review and evaluation of applications for this position. These tools provide additional insights to our recruitment teams, but all hiring decisions are carefully reviewed and made by people. To learn more about how we use AI in recruitment and how we handle your personal data, please review our Data Privacy Statement before applying.

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Reference Code: 137762