Job Description

Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.Who We’re Looking For:We are looking for an organized, attentive, and proactive Office Manager to join our Warsaw office. You will be responsible for ensuring smooth day-to-day office operations, creating a welcoming and comfortable environment for employees and visitors, and working closely with our Facility Management team. This role is a great opportunity for someone who enjoys organizing processes, solving problems, and helping others. Previous experience in office administration or a similar role is welcome but not required; we are ready to support the right candidate with training and development.The role is based in Warsaw, Poland.Responsibilities:Coordinate the day-to-day operations of the Warsaw office, maintaining an organized, efficient, and welcoming workplace and serving as the main contact for office-related requests.Work with building management, vendors, and service providers to coordinate workplace services, maintenance, office purchases, and deliveries.Partner with IT, Marketing, HR, and other internal teams on office equipment, company merchandise, and shared operational tasks.Support employee onboarding and offboarding by coordinating office access, welcome packs, workspace setup, and equipment handovers with IT.Maintain accurate records of office assets, supplies, and company merchandise, including storage, distribution, and replenishment.Coordinate arrangements for executive visits, client meetings, and internal events, including meeting rooms, catering, and hospitality.Maintain office records, expense tracking, reports, and administrative documentation in line with company policies and approved budgets.Monitor office supplies and equipment, ensuring timely replenishment and smooth daily operations.Support the organization of team activities, celebrations, and other office initiatives.Help resolve day-to-day office-related issues and respond to employee requests in a timely and helpful manner.Requirements:Fluency in Polish, Russian, and Ukrainian, as well as English proficiency at B2 level or higher, is mandatory.Availability to work on-site at our Warsaw office, located near Politechnika metro station, from 9:00 AM to 6:00 PM.Strong organizational skills and attention to detail, with the ability to manage several requests and changing priorities.A responsible, proactive approach and the ability to follow tasks through to completion.Good interpersonal skills and a friendly, helpful approach to colleagues, visitors, and suppliers.Proficiency in Microsoft Office, including Excel, Word, and Outlook, and collaboration tools such as Microsoft Teams.Willingness to learn new systems, tools, and procedures.Strong written and spoken English, with the ability to communicate clearly and professionally.Preferred experience: Experience in office administration, workplace operations, or a similar support role.Experience coordinating vendors, office purchases, inventory, or expense records.Experience organizing meetings, internal events, or executive visits.Experience supporting employee onboarding or coordinating workplace equipment and supplies.What you should expect from us:Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.